A conceptual breakdown structure for knowledge management benefits using meta-synthesis method

Yahyapour, Shiva; Shamizanjani, Mehdi; Mosakhani, Mohammad

doi:10.1108/jkm-05-2015-0166

Cited by 28 publications

(15 citation statements)

References 45 publications

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“…Research results of Valmohammadi and Ahmadi (2015), Anantamula (2007), Linand Fen (2015, Jian and Chen ( 2014) and Yahyapour et al (2015) proved the linkage between the adoption of KM practices and customer satisfaction.…”

Section: Knowledge Management Practices and Customer Satisfaction Perspectivementioning

confidence: 94%

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Gauging the impact of knowledge management practices on organizational performance – a balanced scorecard perspective

Gupta

Chopra

2018

VJIKMS

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Purpose This paper aims to explore knowledge management (KM) literature to understand the relationships among different KM practices and organizational performance (OP) in terms of the four balanced scorecard (BSC) outcomes, i.e. learning and growth, internal process, customer satisfaction and financial performance, as a measure of OP. Design/methodology/approach A systematic review of peer-reviewed journal articles has been carried out of theoretical and empirical articles to understand the linkages between KM practices and OP, accessed mainly through sources, such as ProQuest, EBSCO host, Google Scholar and other e-databases. Measures of OP have also been extracted from the literature and grouped under the four BSC outcomes to gauge the gravity of the effect. An integrated conceptual framework helps to explore the relationship between the said variables. Findings This study provides a conceptual model of the effect of various KM practices on different aspects of OP measured through BSC. It contributes to organizations by helping them understand the importance of integration of the KM efforts to obtain desirable results. It will, for the first time, put the entire organization in perspective and help managers draw a bigger picture to understand the overall effect of KM practices. Research limitations/implications First, the KM practices shortlisted for this research are extensive but the list may not be exhaustive. Second, the model is not empirically proved. Findings of the study would help in creating a roadmap to enhance performance by a successful implementation of KM practices. Originality/value This paper contributes to KM literature by adding the fact that KM practices not only affect learning and growth perspective of an organization but also have far-reaching effects on OP in terms of customer service perspective, internal process perspective and financial perspective.

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Section: Knowledge Management Practices and Customer Satisfaction Perspectivementioning

confidence: 94%

“…Egbu et al (2005) stated that KM processes lead to enhanced and streamlined internal administrative processes. According to Yahyapour et al (2015), KM practices such as technology, culture, network and alliances and integration of KM and people lead to improved business processes.…”

Section: Knowledge Management Practices and Internal Business Process Perspectivementioning

confidence: 99%

Gauging the impact of knowledge management practices on organizational performance – a balanced scorecard perspective

Gupta

Chopra

2018

VJIKMS

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“…1 In the third step, the meta-synthesis of texts is implemented. According to different criteria some of the texts should be deleted (Yahyapour, 2012). In this step, some criteria should be defined for accepting or rejecting texts (Weed, 2006).…”

Section: Data Analysis 41 Step One: Expressing the Research Questionmentioning

confidence: 99%

Analysis of the Barriers to the Implementation of Integrated Project Delivery (IPD): A Meta-Synthesis Approach

et al. 2019

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The right selection of implementation system for projects in the construction industry is critical to achieve success. Integrated Project Delivery (IPD), is a comprehensive implementation system which has in recent years been seen to play an effective role in projects improved efficiency. Implementing an IPD system to resolve various problems of traditional systems is very important; however there are several barriers to its implementation. In addition, rooting and classifying the barriers is very significant in being able to resolve them. The aim of this study is the identification of barriers to IPD basically extracted from existing case studies. In this research, the meta-synthesis qualitative method is used for identifying and classifying the IPD barriers. The results are presented in a comprehensive table, and then are illustrated as a pattern by using macro concepts. This pattern is useful for presenting barriers to IPD. Identifying the barriers and resolving them are as important as identifying the benefits of IPD in creating motivation for construction industry owners. They also serve to provide the context for required predictions in implementing this approach in the construction industry.

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“…Although in these areas the method focuses on the individual level, scholars in business research have extended its scope toward research at an organizational (e.g. Yahyapour et al, 2015) and institutional level (e.g. Siau and Long, 2005).…”

Section: Introductionmentioning

confidence: 99%

Shared service implementation in multidivisional organizations: A meta-synthesis study

Richter

Brühl

2021

Journal of General Management

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The purpose of this article is to explore shared service center (SSC) implementation. Shared service is a key concept by which corporations organize their resources. Research indicates that some organizations struggle with implementing SSC and sometimes entirely fail to implement them. Although prior research exploring the determinants of implementation success is relatively scarce, researchers have conducted several SSC implementation case studies. However, these valuable findings remain isolated in stand-alone case studies. We aggregated the results of these studies using a qualitative meta-synthesis to identify, extract, and synthesize variables, their interrelations, and their relationships to SSC success. The outcome is a theoretical model that describes which factors are important and how and why they are related to SSC success. Overall, we make important contributions to the growing SSC research by shedding theoretical light on SSC implementation. We also provide a set of propositions and make suggestions for future research.

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A conceptual breakdown structure for knowledge management benefits using meta-synthesis method

Cited by 28 publications

References 45 publications

Gauging the impact of knowledge management practices on organizational performance – a balanced scorecard perspective

Gauging the impact of knowledge management practices on organizational performance – a balanced scorecard perspective

Analysis of the Barriers to the Implementation of Integrated Project Delivery (IPD): A Meta-Synthesis Approach

Shared service implementation in multidivisional organizations: A meta-synthesis study

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