A conceptual framework for e-government development in resource-constrained countries

Abstract

Many e-government interventions in resource-constrained countries fail because of the cost involved in setting up appropriate, robust and responsive e-government programmes and platforms. The failure of these projects results into paying a higher opportunity cost owing to missing out on socio-economic benefits that e-government has to offer. To avert the higher failure rate of e-government interventions, it is vital that effervescent e-government design be informed by context-aware conceptual frameworks and models. Using the Mixed Methods Research (MMR) approach, this paper explores the contextual factors that influence e-government design and development and proposes a conceptual framework with due reference to local contextual characteristics. The proposed framework may act as a blueprint for designing e-government interventions in contextually similar environments endowed with complex cultural setups. The paper brings out pointers to understanding critical factors that influence e-government development especially in a developing world context. The results indicate that effervescent e-government design needs to be informed by the unique contextual characteristics in the area in which it is implemented.

A Systematic Review of Implementation Challenges in Public E-Procurement

“…Other Country-Related Challenges. E-procurement which is a G2B e-government project and is based on e-commerce technology, faces similar country-context challenges of e-government implementation in developing countries such as poor ICT infrastructure, language barriers, impact of local customs, norms and national culture, lack of financial instruments such as debit/credit card to facilitate e-commerce [11,32]. These contextual challenges are beyond the scope of this review but are directly relevant to e-procurement.…”

Understanding Behavioral Intention in Implementation of the ICTs Based on UTAUT Model

“…The UTAUT can be relied upon in explaining variables and factors in different places in different languages, cultures and developing countries [25]. Some research related UTAUT models that have been used and done in various countries [26][27][28][29][30][31][32][33][34][35][36][37][38][39].…”

Requirements for developing interoperable e-government systems in developing countries - a case of Uganda

“…Several studies (e.g., Matavire et al, 2010;Odat, 2012;Alshehri and Drew, 2010;Ndou, 2004;Heeks, 2003) report challenges faced by developing economies during egovernment implementation. Other studies (e.g., Bwalya and Mutula, 2016;Otniel, 2015;Novakouski and Lewis, 2012;Habeenzu, 2010;Boughzala et al, 2015;Nkwe, 2012;Janssen et al, 2011;Gil-García and Pardo, 2005;Luna-Reyes et al, 2008) classify such challenges. Although these sources reveal several ways of classifying challenges encountered in implementing e-government, the classification in Novakouski and Lewis (2012) is adopted herein as shown in Table 1.…”

“…Examples of eGIFs or related solutions exist for Zambia (Bwalya and Mutula, 2016;Weerakkody et al, 2007), India (Paul and Paul, 2014), Mozambique (Shvaiko et al, 2009), UK, Denmark, New Zealand (UNDP, 2007), European and USA (Guijarro, 2007), among others. Despite the existence of several e-GIFs, e-government initiatives in developing countries still suffer from the interoperability challenge (Saekow and Boonmee, 2009).…”