A Doctor Recommendation System Using Patient’s Satisfaction Analysis

Abstract

The relationship between a patient and doctor is very important in the field of healthcare. It is essential for proper diagnosis and treatment of diseases. There is a substantial effort devoted in devising techniques to identify the key opinion leaders using active surveying methods based on acquiring and integration of secondary and primary data. The results are validated by describing a physician nomination network. A recommender framework has been proposed in various studies for seeking doctors in accordance with a patient characteristic, including their symptoms and preferred choices. The purpose of this study is to identify doctors based on the satisfaction of patients. The data is collected using the patient satisfaction questionnaire (PSQ-3) for subjects located in Pakistan. This data is further analyzed for devising a collaborative filtering-based recommender algorithm using K-nearest neighbor (KNN) similarity measure to recommend doctors to patients in the form of a sorted ranked list.

An Effective Doctor Recommendation Algorithm for Online Healthcare Platforms

“…The patient-doctor relationship is modeled as a MClayer graph at the back end of the recommendation system for efficient data access as well as to model the trust factor on the basis of the underlying database. Iftikhar, Anwar and Majid [16] introduced a doctor recommendation system that identifies reliable doctors based on patient satisfaction data collected through questionnaires. Their CF-based approach incorporates patient data, satisfaction survey results, and doctor information to generate ranked doctor recommendations.…”

A doctor recommender system based on collaborative and content filtering

“…Over the past few years, technological advancements have spawned demands for innovation in all fields. In the healthcare domain, the application of recommender systems has attracted the attention of many researchers [1], [3]- [7], [9], [18], [19]. Although a number of related works regarding the implementation of recommender systems in healthcare have been published, only very limited work has been reported on doctor recommender systems [3].…”