2004
DOI: 10.2307/25148633
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A Field Study of the Effect of Interpersonal Trust on Virtual Collaborative Relationship Performance

Abstract: This article examines the relationship between interpersonal trust and virtual collaborative relationship (VCR) performance. Findings from a

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Cited by 292 publications
(202 citation statements)
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References 56 publications
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“…An effective communication about a trusting attitude, a common vision of the details of the relationship, e.g. knowledge sharing, are important predictors of interpersonal trust [Wu et al 2009;Hsu and Chang 2014], which in turn enhances people's commitment to cooperation and team work efficiency [Paul and McDaniel Jr. 2004;Muethel, Siebdrat, and Hoegl 2012] and finally can lead to the success of a trust-based IOR [Fink, Kessler, and Rößl 2007]. The diversity of interpersonal trust in small groups (teams) may lead to a negative effect, frustration and a low engagement in inter-organizational cooperation [Ferguson and Peterson 2015].…”
Section: Interpersonal Trustmentioning
confidence: 99%
“…An effective communication about a trusting attitude, a common vision of the details of the relationship, e.g. knowledge sharing, are important predictors of interpersonal trust [Wu et al 2009;Hsu and Chang 2014], which in turn enhances people's commitment to cooperation and team work efficiency [Paul and McDaniel Jr. 2004;Muethel, Siebdrat, and Hoegl 2012] and finally can lead to the success of a trust-based IOR [Fink, Kessler, and Rößl 2007]. The diversity of interpersonal trust in small groups (teams) may lead to a negative effect, frustration and a low engagement in inter-organizational cooperation [Ferguson and Peterson 2015].…”
Section: Interpersonal Trustmentioning
confidence: 99%
“…Penelitian yang sejenis dilakukan oleh Karahanna, Agarwal, dan Angst [8] dengan fokus kepada komponen persepsi terhadap manfaat serta persepsi terhadap kemudahan penggunaan. Penelitian lainnya yang sejenis juga dilakukan oleh Paul dan McDaniel [9] yang meneliti faktor yang akam membuat pengguna mengoptimal TI sebagai media untuk kolaborasi virtual dalam pekerjaannya. Komponen budaya yang mempengaruhi adalah interpersonal trust yang terdiri dari minat pribadi, kemampuan, rasa empati, serta sikap percaya kepada sistem.…”
Section: Berbagai Topik Dan Metode Penelitianunclassified
“…Komponen budaya yang mempengaruhi adalah interpersonal trust yang terdiri dari minat pribadi, kemampuan, rasa empati, serta sikap percaya kepada sistem. Penelitian Karahanna [8] dan Paul [9] juga mengunakan metode empiris kuantitatif dengan statistik inferensi.…”
Section: Berbagai Topik Dan Metode Penelitianunclassified
“…In response, researchers have proposed different approaches. Some of these examine the operational network structure of virtual organisations [4]; and some others investigate the interactions and communication among people within decentralised organisations [5].…”
mentioning
confidence: 99%