“…With CMS, the "responsibility for content deployment partially or completely moved from the Webmaster and his/her team out to the actual authors within the business" [McKeever, 2003]. CMS is an important, fast-growing business application market (e.g., Vitari and Ravarini, 2009;McKeever, 2003) whose use has been tied to higher retail ecommerce sales (e.g., Ayanso, Lertwachara, and Thongpapanl, 2010) and improved financial results in small and medium sized businesses (e.g., Johnston, Wade, and McClean, 2007 [Allen, 2009]. Extensions (also known as modules, or plug-ins) are self-contained pieces of software code that interact with a software package through application programming interfaces (APIs).…”