A maturity model for demand-driven supply chains in the consumer product goods industry

Mendes, Paulo Renato da Costa; Leal, José Eugênio; Thomé, Antônio Márcio Tavares

doi:10.1016/j.ijpe.2016.06.004

Cited by 54 publications

(46 citation statements)

References 50 publications

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“…It is necessary and fundamental to understand their costumer and this action must begin in the companies' strategy definition (Burrows, 2012). Thus, to integrate and coordinate the supply chain operations with the aim to match the demand with supply chain requirements (Mendes et al, 2016) is an essential prerequisite to survive and to be competitive in the market (Dreyer et al, 2010).…”

Section: Conducted a Study Considering 173 Different Definitions Aboumentioning

confidence: 99%

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Sales and Operations Planning: a comparison between the demand-driven and traditional approaches

Bozutti

Espôsto

2019

Int. J. Prod. Manag. Eng.

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<p>Supply Chain Management (SCM) is an important concept to establish links among companies. With the aim to reach the SCM goals, companies must define processes that links the decisions areas. In this context, a process to be dealt is the Sales and Operations Planning (S&OP). The S&OP is a tactical planning process, executed on monthly-basis and led by senior management with the aim to balance demand, production, distribution, procurement and finance, to ensure the plans and performance are aligned to support the business strategic plan. In this sense, a literature review was presented in this paper in order to compare the traditional approach and the demand-driven approach for the S&OP. As expected, because of the more complex environment to be dealt in a demand-driven environment, the S&OP evolved to be able to be executed properly. However, further studies in this area should be developed in order to obtain a final framework for the demand-driven S&OP, to analyse applications in industries, to understand performance implications and to develop a performance framework for the demand-driven S&OP.</p>

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Section: Conducted a Study Considering 173 Different Definitions Aboumentioning

confidence: 99%

“…This understanding is called demand-driven approach. To be demand-driven is necessary to establish pattern of responses (Chatzopoulos et al, 2012) to respond quickly and efficiently to customers' orders in accordance of their needs of time, price, quality and quantity (Mendes et al, 2016).…”

Section: Conducted a Study Considering 173 Different Definitions Aboumentioning

confidence: 99%

Sales and Operations Planning: a comparison between the demand-driven and traditional approaches

Bozutti

Espôsto

2019

Int. J. Prod. Manag. Eng.

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“…Maturity models have their origins in quality management, with the Quality Management Grid introduced to describe one organization's typical behavior regarding six quality management dimensions, assessed at five maturity levels (Fraser et al, 2002;Mendes Junior et al, 2016). The model was created in 1979 by Crosby (1979) and presented five levels: uncertainty, awakening, enlightenment, wisdom and certainty.…”

Section: General Aspects Of Maturity Modelsmentioning

confidence: 99%

“…After that, several maturity models have emerged, highlighting the Capability Maturity Model (CMM) for software development created by Paulk (1993) which intended to create a broader view of the previous model, aggregating more layers of complexity. CMM also has five evolutionary stages: initial, repeatable, defined, managed and optimizing (Mendes Junior et al, 2016). There are basically three types of maturity models: (i) maturity grids; (ii) Likert scale based questionnaires; (iii) continuous models.…”

Section: General Aspects Of Maturity Modelsmentioning

confidence: 99%

“…Continuous models are the most complete and complex among the existing maturity levels, created based on CMM model, and having general and specific goals for each dimension and for each evolutionary stage. It can be also noted that common elements in maturity models are the notion of various dimensions evaluated at distinct maturity levels, describing the performance of which dimension at different maturity levels (Fraser et al, 2002;Mendes Junior et al, 2016).…”

Section: General Aspects Of Maturity Modelsmentioning

confidence: 99%

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Proposal of a model for sales and operations planning (S&OP) maturity evaluation

Pedroso

Calache

Lima

et al. 2017

Prod.

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A successful S&OP implementation can bring many benefits to organizations, and after its implementation, the S&OP process can evolve and reach higher levels of maturity. Considering that, only through a measurement system, goals and benefits can be achieved, thus, it is essential to assess S&OP maturity level. Many papers on literature adopt a quantitative perspective on S&OP, but just few of them deal with uncertainty present in S&OP decision-making, such as maturity model assessment process that carries subjectivity and uncertainty. Thus, this study proposes a decision making model based on fuzzy theory to evaluate and to categorize S&OP maturity levels and to suggest strategies to increase S&OP maturity. A pilot application was conducted in two manufacturing organizations that have implemented the S&OP process. The results, according to the performance presented, suggest different actions must be taken in terms of ensuring enablers to S&OP implementation. KeywordsSales and operations planning. Maturity model. Fuzzy inference. Fuzzy set theory.

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Demand Management in the Supply Chain: A Focus on Agribusiness

Flores

Lázaro

Ramos

et al. 2020

Advances in Manufacturing, Production Management and Process Control

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A maturity model for demand-driven supply chains in the consumer product goods industry

Cited by 54 publications

References 50 publications

Sales and Operations Planning: a comparison between the demand-driven and traditional approaches

Sales and Operations Planning: a comparison between the demand-driven and traditional approaches

Proposal of a model for sales and operations planning (S&OP) maturity evaluation

Demand Management in the Supply Chain: A Focus on Agribusiness

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