A New Order: The Digital Services Act and Consumer Protection

Abstract

On 16 December 2020, the European Commission delivered on the plans proposed in the European Digital Strategy by publishing two proposals related to the governance of digital services in the European Union: the Digital Services Act (DSA) and the Digital Markets Act (DMA). The much-awaited regulatory reform is often mentioned in the context of content moderation and freedom of expression, market power and competition. It is, however, important to bear in mind the contractual nature of the relationship between users and platforms and the additional contracts concluded on the platform between the users, in particular traders and consumers. Moreover, the monetisation offered by digital platforms has led to new dynamics and economic interests. This paper explores the reform proposed by the European Commission by means of the DSA by touching upon four main themes that will be addressed from the perspective of consumer protection: (1) the internal coherence of European Union law; (2) intermediary liability; (3) the outsourcing of solutions to private parties; and (4) digital enforcement.

The impact of EU Digital Services Act and Digital Markets Act on health information systems

“…All scholars are not convinced that these acts provide sufficient protection for consumers in general. Cauffman and Goanta [18] state that "the DSA appears to be more concerned with providing legal protection and certainty for intermediary service providers than for consumers using their services". As health information systems typically have not been the most problematic from the consumer protection point of view, this is not a major problem.…”

Cenzúra Arisztotelésztől a Facebookig : A közösségi média tartalomszabályozási gyakorlatának komplexitása

“…Már itt meg kell jegyezni, hogy az új rendeletjavaslat, az Eker. irányelv és az AVMS-irányelv egyes szabályai nem tűnnek harmonizáltnak, 530 így ezek egységesítése és összefésülése a következő időszak egyik fontos teendője lesz -ugyanis a rendeletjavaslat elfogadása a legoptimistább várakozások szerint sem történik meg 2022 vége vagy 2023 eleje előtt. 531 A Digitális Szolgáltatásokról szóló rendeletjavaslattal kapcsolatos kommunikáció az alábbiakban foglalja össze a legfontosabb változásokat: 532 1.…”

The exploitation of vulnerability through personalised marketing communication: are consumers protected?

“…This could increase consumers' persuasion knowledge and help them to deal with personalised persuasion attempts (see Section 1.2). In fact, such a transparency requirement has recently been proposed as part of the EU Digital Services Act ("DSA", European Commission, 2020), which is an ambitious attempt to introduce more stringent rules on internet intermediaries in relation to a broad range of issues (Savova, et al, 2021;Savin, 2021;Cauffman & Goanta, 2021). Article 24 of the DSA proposes that in case of personalised advertising, online platforms must provide "meaningful information about the main parameters used to determine the recipient to whom the advertisement is displayed. "…”