A New Perspective on Quality Factors Determining Supply Chain Management of Coffee Production

Abstract

This paper explores the differences in the quality perception of coffee among different participants in the supply chain management of coffee production. Rather, the aim of this paper was to answer the question of whether a particular level of coffee quality is the same for all participants in the supply chain. Also, we wanted to respond to the issue of whether all participants in the supply chain equally valued its characteristic. As a possible remedy to the problem, two-stage PCA-Idistance approach has been performed. The results have shown that there are indeed differences in the quality perception of coffee among different participants in the supply chain. Also, we proposed framework for emphasizing significant components for respective participant, and within crucial quality characteristics. Therein, we determined the most significant component which encompasses following set of characteristics of the coffee supply chain for distributor: the coffee inventory turnover ratio, producer satisfaction with distributor services, customer satisfaction (retail) with distributor services. Likewise, same procedure was done for producer and analysis pointed out following quality characteristics: the coffee's country of origin, the manufacture date, the expiry date, storage cost of the final product, customs procedures, delays in procurement, and the temperature of at which the coffee is roasted.

Robusta coffee (Coffea canephora) value chain in East Java, Indonesia

“…Value creation can be done through collaboration in all value chain parts (Kähkönen & Lintukangas, 2012). Coffee supply chain characteristics consist of the cycle ratio of coffee availability, producer satisfaction, retail, or customer satisfaction (Horvat et al, 2015). The government can facilitate direct online sales for farmers (O'hara & Low, 2020), and the integrated management system implementation (Simon et al, 2012).…”

A importância da gestão na competitividade dos cafezais da Alta Mogiana Paulista

“…É importante comentar que a percepção de qualidade varia de acordo com o agente da cadeia agroindustrial do café, além de que diferentes atributos são considerados na avaliação (Horvat et al, 2015). Por exemplo, o torrefador pode estar tão interessado nos atributos sensoriais do café, quanto da rapidez e garantia da entrega, sendo ambos os atributos considerados indicadores de qualidade.…”

Analisis Kinerja Supply Chain pada Agroindustri Kopi

“…Topik mengenai supply chain management telah diteliti oleh beberapa peneliti sebelumnya (Aghapour et al, 2017;Guersola et al, 2018;Kusrini et al, 2016;Zuñiga et al, 2015). Namun supply chain management dalam konteks industri kopi di negara berkembang masih perlu dieksplorasi lebih lanjut (Bosch et al, 2017;Horvat et al, 2015;Wong et al, 2011). Penelitian Bosch et al (2017) Pertanyaan penelitian yang akan dijawab dalam penelitian ini adalah bagaimana kinerja supply chain serta usaha apakah yang seharusnya dilakukan untuk meningkatkan kinerja supply chain pada Agroindustri Kopi Bubuk Arabika UD "Matt Coffee".…”