2013
DOI: 10.1080/01608061.2013.815095
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A Preliminary Examination of the Effects of Observer Presence on Work-Related Behavior in a Simulated Office

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Cited by 6 publications
(3 citation statements)
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“…Because of this, it is possible that the increases in customer service behavior were due solely to the presence of the researcher rather than some other aspect of the intervention (Johnston & Pennypacker, 2009). Although some organizational studies have directly investigated how the presence of an observer may affect performance (e.g., Lebbon & Austin, 2013), more research is needed in this area. In order to assess the effectiveness and social validity of the intervention rather than the potential effect of simply adding a novel observer to the restaurant environment, future researchers are encouraged to replicate the current study having a manager implement all aspects of the intervention.…”
Section: Resultsmentioning
confidence: 92%
“…Because of this, it is possible that the increases in customer service behavior were due solely to the presence of the researcher rather than some other aspect of the intervention (Johnston & Pennypacker, 2009). Although some organizational studies have directly investigated how the presence of an observer may affect performance (e.g., Lebbon & Austin, 2013), more research is needed in this area. In order to assess the effectiveness and social validity of the intervention rather than the potential effect of simply adding a novel observer to the restaurant environment, future researchers are encouraged to replicate the current study having a manager implement all aspects of the intervention.…”
Section: Resultsmentioning
confidence: 92%
“…Kaynakları 6 (Cropanzano v.d., 2016), (Waldman v.d., 2011), (McDonald ve Tang, 2014, (Scherbaum ve Goldstein, 2015), (Becker ve Jochen, 2013), (Lebbon ve Austin, 2013) Girişimcilik ve Stratejik Yönetim 5 (Powell, 2011), (Hodgkinson ve Healey, 2011), (Holan, 2014), (Nicolaou ve Shane, 2014), (Volk ve Köhler, 2012),…”
Section: İnsanmentioning
confidence: 99%
“…Miltenberger (2008) defines reactivity as the behaviour change occurring when participants actively partake in research, thereby bringing errors to the experimental conclusions. Lebbon and Austin (2013) researched the effects of prolonged observer presence. Their results indicate that reactivity is something that occurs and its influence on a few behaviours was felt in their study for 540-972 min after the observation was finished.…”
Section: Introductionmentioning
confidence: 99%