2022
DOI: 10.1051/matecconf/202237204001
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A Review of Social Media Roles in E-Government

Abstract: The fact showed that social media is a potential and profitable platform to increase public interest in adopting e-government by conducting open interactions with societies. However, despite the many benefits of social media, the risk of using social media still exists if the government cannot control it properly, such as misuse of information by irresponsible people. So, an effective strategy is needed to maximize the advantages and minimize the disadvantages/risks of using social media in e-government. In ad… Show more

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“…Therefore, the e-services which have social media presence encourage citizen participation. Social media can increase public interest in egovernment, but proper government control is crucial to minimize disadvantages and maximize advantages (Arief, Suyuti, & Khairan, 2022).…”
Section: Introductionmentioning
confidence: 99%
“…Therefore, the e-services which have social media presence encourage citizen participation. Social media can increase public interest in egovernment, but proper government control is crucial to minimize disadvantages and maximize advantages (Arief, Suyuti, & Khairan, 2022).…”
Section: Introductionmentioning
confidence: 99%