Action‐evaluation and conflict resolution: In theory and practice

Abstract

This article discusses the use of action‐evaluation in conflict resolution assessment as a way to unite theory and practice, helping all stakeholders articulate and reach their goals. A systematic plan for evaluation can both satisfy evaluative requirements and also significantly enhance program effectiveness. Action‐evaluation, as defined here, is designed to facilitate and merge effective program design, implementation, and monitoring with evaluation. It is supported by user‐friendly research tools, including a computer‐based and interactive goal definition process intended to help project organizers, facilitators, participants, and sometimes funders interactively define their shared goals in order to better achieve them.

Enhancing Environmental Quality and Sustainability through Negotiation and Conflict Management: Research into Systems, Dynamics, and Practices

“…Finally, an aspect of EPP conflict dynamics that has attracted intense research attention is framing, both as cognitive devices people use to make sense of complex information and as strategic communication devices. Of particular interest to EPP conflict researchers are frames associated with identity and characterization, power, risk and information, and gain–loss (Lewicki, Gray and Elliott, ; Brummans et al., ; Donohue, Rogan, & Kaufman, ; Elliott, ; Putnam, ; Rothman, , ; Shmueli, Elliott, & Kaufman, ; Elliott & Kaufman, ). This research entails coding and other analytic tools but remains primarily qualitative.…”

The Mediator's Role in Philippine Schools Overseas (PSO's)

“…It is on this aspect that school administrators must maintain the trust and credibility which reduces perceptions of threat and legitimizes agreement that implicitly displayed by the third party during mediation process. It is considered as a useful instrument in bringing conflicting parties together, providing clearer communication, allowing the airing of grievances, reducing misperceptions and paving the way to a solution of basic differences based on agreement rather than violence; thus, ensuring the change of course of mediation fruitfully, Kelman, [49], Lax, and Sebenius, [50], Fisher, R. and Ury, [51], Kriesberg, [52].…”

The Reflective Observer Model

“…The discussions were focused on the ombudsman whose case was the subject of the case conference on that day. The approach was part ethnography and part action research with shared observations about emerging themes (see Rothman for more on action research).…”