Advancing the State of the Art of 360-Degree Feedback

Church, Allan H.; Bracken, David W.

doi:10.1177/1059601197222002

Cited by 110 publications

(47 citation statements)

References 21 publications

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“…Also consistent with existing research (Cascio & Aguinis, 2004;Gatewood & Field, 1994) and the use of upward performance ratings (Church & Bracken, 1997;Hoffman & Woehr, 2009), counselors provided ratings of effective clinical supervision. Clinical supervisor task proficiency was measured using a 14-item scale developed for this study similarly to the counselor task performance measure.…”

Section: Independent Variablesmentioning

confidence: 51%

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Effective Clinical Supervision in Substance Use Disorder Treatment Programs and Counselor Job Performance

Laschober

Eby

Sauer

2013

Journal of Mental Health Counseling

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When mental health counselors have limited and/or inadequate training in substance use disorders (SUDs), effective clinical supervision (ECS) may advance their professional development. The purpose of the current study was to investigate whether ECS is related to the job performance of SUD counselors. Data were obtained in person via paper-and-pencil surveys from 392 matched SUD counselor-clinical supervisor dyads working in 27 SUD treatment organizations across the United States. ECS was rated by counselors and measured with five multi-item scales (i.e., sponsoring counselors' careers, providing challenging assignments, role modeling, accepting/ confirming counselors' competence, overall supervisor task proficiency). Clinical supervisors rated counselors' job performance, which was measured with two multi-item scales (i.e., task performance, performance within supervisory relationship). Using mixed-effects models, we found that most aspects of ECS are related to SUD counselor job performance. Thus, ECS may indeed enhance counselors' task performance and performance within the supervisory relationship, and, as a consequence, offset limited formal SUD training. Keywordseffective clinical supervision; counselor job performance; substance use disorder professionals; clinical supervisor-counselor dyad; counselor professional development Mental health counselors help individuals, families, and groups with numerous mental health issues such as substance use disorders (SUDs), depression, anxiety, trauma, stress management, and family-and aging-related changes (U.S. Department of Labor, 2010). Licensure and certification requirements generally mandate that mental health counselors have a master's degree in a counseling-related field of study and work under the direct supervision of a senior clinical practitioner for a specified period of time (Council for

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Section: Independent Variablesmentioning

confidence: 51%

“…The use of multi-source performance feedback is used in many organizational settings (Church & Bracken, 1997;Hoffman & Woehr, 2009). Counselor job performance was measured with two Likert-type scales ranging from 1 = strongly disagree to 5 = strongly agree.…”

Section: Dependent Variablesmentioning

confidence: 99%

Effective Clinical Supervision in Substance Use Disorder Treatment Programs and Counselor Job Performance

Laschober

Eby

Sauer

2013

Journal of Mental Health Counseling

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“…360-degree assessment is a process or approach to gather perceptions from various groups of raters that include the supervisors, colleagues, direct reports and other sources such as customers and suppliers in reference to one employee in an organization (Bracken, 2009;Chakraborty & Rajkumar, 2005;Potočnik & Anderson, 2012;Tyson & Ward, 2004).…”

Section: Introductionmentioning

confidence: 99%

Perceived Credibility, Evaluation of Outcome and Attitude towards Behavioural Change in 360-Degree Assessment

Cheng¹

2016

Preprint

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This study analyzes how Perceived Credibility of a 360-degree feedback and Evaluation of Outcome impact on ratees' attitudes towards behavioral change. The study adopts a qualitative-quantitative mixed method approach. Reasoned Action Theory was selected as the theoretical framework, and ten 360-degree assessment ratees were interviewed on their perceived credibility, evaluation of outcome and attitude toward behavioral change in the 360-degree assessment practices. The qualitative inputs were analyzed under the methodology of grounded theory. Additional 159 respondents participated in the quantitative research phase of the research to validate the findings in the qualitative research phase. It was validated that Perceived Credibility, Evaluation of Outcome has impact on Attitude Toward Behavioural Change in 360-degree assessment.

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“…Consequently, they may develop a more accurate sense of goal accomplishment and self-competence. Secondly, individuals will be provided with feedback on strengths and weaknesses for skill development and performance improvement (Tornow, 1993;Church & Bracken, 1997;Brutus & Derayeh, 2002).…”

Section: Literature Review Prior Research On the Topicmentioning

confidence: 99%

An Evaluation of Multisource Feedback (MSF) for Managerial Development in Large-Size Manufacturing Companies in Thailand

Ermongkonchai

2008

CMR

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As performance appraisal method known as multisource feedback (MSF) or 360° feedback was popular in Western organizations for decades, it is questionable if the practice will offer similar benefits at international level. In this article, the literature on multisource feedback and comparative culture is reviewed. Based upon practices suggested by recent literature, a research was conducted at the two large-size organizations in Thailand. This research found that managers can accept the multisource feedback for development purpose. Negative cultural implications can be avoided while maintaining the merits of multisource feedback for employee development.

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Advancing the State of the Art of 360-Degree Feedback

Cited by 110 publications

References 21 publications

Effective Clinical Supervision in Substance Use Disorder Treatment Programs and Counselor Job Performance

Effective Clinical Supervision in Substance Use Disorder Treatment Programs and Counselor Job Performance

Perceived Credibility, Evaluation of Outcome and Attitude towards Behavioural Change in 360-Degree Assessment

An Evaluation of Multisource Feedback (MSF) for Managerial Development in Large-Size Manufacturing Companies in Thailand

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