“…Among the twenty five selected paper, four of them indicate the importance of the crowdsourcing and social media in the DMOs (Haugland et al, 2011;Alegre and Garau, 2010;Bosangit et al, 2009;Yoo and Gretzel, 2009). Most of the authors have modified the outcomes of social media and crowdsourcing in the performance of the tourism services (Williams and Soutar, 2009;Isaac, 2010;Lemelin et al, 2010;Canadi et al, 2010;Xiang and Gretzel, 2010;Kim et al, 2009;Dwyer, Edwards et al, 2009;Tussyadiah and Fesenmaier, 2009;Wong and Yeh, 2009;Jopp et al, 2010;Inversini and Buhalis, 2009;Tumas and Ricci, 2009). Results of the Table 3, demonstrates description of the major conclusions according authors.…”