An Analysis of Continuity Intentions of eGovernment Portal Users

Piehler, Robert; Wirtz, Bernd W.; Daiser, Peter

doi:10.1080/14719037.2014.965270

Cited by 30 publications

(8 citation statements)

References 105 publications

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“…The constructs of citizens’ intention to use OGD and their WOM intention concerning OGD serve as dependent variables in our research model. We preferred the concept intention to use to the concept of actual use, especially as it provides a well-researched basis for comparing findings across different research domains and measurement instruments, also in the context of post-adoption settings in which it reflects a continuance intention (Piehler et al., 2016). Moreover, the underlying methodological principle is derived from attitudinal measurement as proposed by the theory of reasoned action (Fishbein and Ajzen, 1975), which represents a well-established theory used in many empirical studies (Sheppard et al., 1988).…”

Section: Theoretical and Conceptual Frameworkmentioning

confidence: 99%

Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

Wirtz

Weyerer

Rösch

2017

International Review of Administrative Sciences

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Citizens are at the heart of open government, and their participation represents a fundamental principle of the latter. Despite their essential role and the great potential benefits open government holds for the public, challenges of use among citizens persist. Previous empirical research has scarcely addressed these issues from a citizen perspective. This study investigates the determinants of open government data use by citizens in Germany. Our results indicate that ease of use, usefulness, as well as transparency, participation and collaboration expectancies significantly determine citizens’ intention to use open government data, which in turn positively affects their word-of-mouth intention. Overall, the findings not only contribute to our understanding of citizen behavior in the context of open government research, especially shedding light on the key aspects of citizens’ usage intention, but also provide implications for both researchers and practitioners. Points for practitioners Citizen-based use of open government data (OGD) has multiple facets that practitioners should be aware of. Public administration needs to take account of the important role of accessibility and usability in providing OGD services, with the objective of meeting the major challenge of enabling equal access for all populations via appropriate channels and customization. The content-related preparation of OGD services should seek to enhance transparency, participation and collaboration, raising and shaping respective expectations among citizens. Finally, practitioners should pay particular attention to the opportunities and risks associated with word-of-mouth communication in the context of OGD.

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Section: Theoretical and Conceptual Frameworkmentioning

confidence: 99%

Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

Wirtz

Weyerer

Rösch

2017

International Review of Administrative Sciences

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“…This has been showed in countries with both a long democratic tradition, representative [10], and young democracies [21], where there are high levels of dissatisfaction with the real and institutional functioning of representative democracy [32,37], even though in many regions of the world, people are currently struggling to get high level of people participation.…”

Section: Introductionmentioning

confidence: 97%

E-democracy & e-government: Present and future

Peláez

Casado

Yanez

et al. 2016

2016 Third International Conference on eDemocracy &Amp; eGovernment (ICEDEG)

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Citizen participation in Government's decisions has been a constant struggle since the earliest civilizations. In the ancient Greece, Aristotle said that decisions of all things should depend on the general Citizens Assembly; that judges were elected by lot and for a limited time; and that election is not depended of the importance of his fortune. To reach this objective, the society, especially the occidental one, has been implementing different forms of participation in order to achieve this objective, in a process not exempt from difficulties. A solution to this problem has been the representative democracy; but in recent years, the so-called crisis of representative democracies has been so evident that we have seen decreases in the citizen participation percentages in elections, because they have seen no actions on their representatives, making long lasting the evils pointed by Aristotle more than 2000 years ago. To respond to this drop in participation, different initiatives seeking to bring closer to the citizen the daily decisions of society had emerged. The objective of this study is to analyze the major initiatives implemented and the main problems attached to them. Analysis has shown that security is the main problem facing the majority of the initiatives, meaning privacy, uniqueness, traceability and integrity.

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“…Despite this wide-ranging, multifaceted theoretical body of science, the academic literature postulates the necessity of further quantitative empirical research since a shortcoming of potent approaches prevails (Morgeson and Mithas, 2009;Piehler et al, 2014;Rana et al, 2013). However, closing a research gap in an area showing a plethora of research calls for a sound review of prior, relevant literature that arranges existing knowledge and provides a firm foundation for future research to systematically uncover areas requiring further investigation and define promising research directions (Webster and Watson, 2002).…”

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confidence: 99%

“…Considering this ongoing development, an extensive body of knowledge has now been accumulated (Arduini and Zanfei, 2014). However, the literature still mentions a shortcoming of potent quantitative empirical approaches (Morgeson and Mithas, 2009;Piehler et al, 2014;Rana et al, 2013). In this context, Figure 1 illustrates the number of quantitative empirical research studies in the course of time.…”

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confidence: 99%

A meta-analysis of empirical e-government research and its future research implications

Wirtz

Daiser

2016

International Review of Administrative Sciences

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The desired e-government potentials and its shortcomings in reality are key reasons why e-government has become a major topic of interest to academics and practitioners, leading to an extensive body of knowledge. However, the literature still demands further quantitative empirical research to substantiate theory development. This situation calls for a specific review of the literature that arranges relevant knowledge and provides a solid foundation for future research. However, available meta-analyses do not deliver the particular insights to appropriately address the shortage of quantitative empirical e-government research. Therefore, this study explicitly focuses on this specific field to systematically uncover areas requiring further exploration, and defines promising research directions for a solid foundation for future investigations. Key findings of the meta-analysis are: the existence of a systematic divide of existing quantitative empirical e-government studies into 12 research subtopics, which are assessed according to different classification criteria for scientific research gap-spotting; the identification of emerging subtopics that carry innovative research potential; and that e-government is expected to be an ongoing, open-ended research environment that still provides manifold investigative opportunities. Based on these findings, straightforward suggestions for future research are provided. Points for practitioners Beyond providing insights into the current state of quantitative empirical research for scientific researchers, this article also delivers value for professionals working in public management and administration. First, the study provides a comprehensive overview of e-government-related meta-analyses, which allows us to quickly identify the literature in order to tackle particular e-government management issues. Second, the article classifies existing quantitative empirical studies, defines specific subject areas and arranges relevant knowledge, which eases the processes of confining and labelling e-government activities. Last, since these deliverables are based on empirical studies that draw their conclusions from perceptions of reality, the summaries and classifications are thus regarded to be of special importance for public managers.

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An Analysis of Continuity Intentions of eGovernment Portal Users

Cited by 30 publications

References 105 publications

Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

E-democracy & e-government: Present and future

A meta-analysis of empirical e-government research and its future research implications

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