An Emergent Understanding of Mentor Strategies for Career Development in Emerging Fields

Umbelino, Gustavo; Lewis, Daniel Rees; Gerber, Elizabeth M.; Easterday, Matthew W.

doi:10.1145/3411763.3451800

Cited by 5 publications

(1 citation statement)

References 39 publications

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“…Future research should explore the configuration of supportive communities where learning emerges as a form of social practice [51]. An emerging understanding in mentorship strategies could support the creation of such peer support interventions [75].…”

Section: Fostering Meaningful Peer Supportmentioning

confidence: 99%

Design Opportunities for Freelancing Platforms: Online Freelancers’ Views on a Worker-Centred Design Fiction

Vega

Cecchinato

Rooksby

2022

2022 Symposium on Human-Computer Interaction for Work

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Freelancing platforms, such as Upwork and Fiverr, have become a viable source of work for millions of freelancers worldwide. However, these gig economy systems are not typically designed in ways that centre workers' preferences and wellbeing. In this paper, we describe the development and evaluation of 'Freelance Grow,' a design fiction portraying a freelancing platform that prioritises freelancers' professional development and peer support. The design fiction was informed by a systematic literature assessment, using recommendations from twenty-six sources for improving online freelancers' experiences. We then used the design fiction in focus groups with 23 online freelancers to investigate their views on the ideas suggested in our design fiction. Based upon a thematic analysis of the focus group transcripts, we present three opportunities and considerations for designing systems that further enable freelancers' work autonomy, entrepreneurial development, and peer support. Ultimately, we contribute an expanded understanding of design approaches to support online freelancers in the gig economy.CCS Concepts: • Human-centered computing → Empirical studies in HCI; Empirical studies in collaborative and social computing.

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Section: Fostering Meaningful Peer Supportmentioning

confidence: 99%