2020
DOI: 10.3390/su12072837
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An Examination of Last Mile Delivery Practices of Freight Carriers Servicing Business Receivers in Inner-City Areas

Abstract: Freight carriers experience major challenges while operating in highly dense inner-city areas. Timely deliveries are crucial for the success of businesses and for the long-term economic growth of metropolitan areas. Previous freight studies have paid little attention to the characteristics of freight movements in a highly dense urban context. Accordingly, this study sought to quantify the operational practices for freight carriers that deliver light parcels to inner-city business receivers. Direct insights wer… Show more

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Cited by 34 publications
(23 citation statements)
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“…This paper deals with quantifying the operational practices for freight carriers who deliver light parcels to business receivers in the centre of Melbourne (Australia) [6]. The creation of an extensive mapping of routes utilised while delivering parcels ordered via the Internet and the creation of a proposal for a model for route optimisation and an intelligent transport system are presented in following papers [7][8][9].…”
Section: Literature Reviewmentioning
confidence: 99%
“…This paper deals with quantifying the operational practices for freight carriers who deliver light parcels to business receivers in the centre of Melbourne (Australia) [6]. The creation of an extensive mapping of routes utilised while delivering parcels ordered via the Internet and the creation of a proposal for a model for route optimisation and an intelligent transport system are presented in following papers [7][8][9].…”
Section: Literature Reviewmentioning
confidence: 99%
“…A small sample is sufficient within semi-structured interviews [45]. These semi-structured interviews allow the collecting of direct insights of respondents [46]. This method was used, for example, by Karolemeas et al [47] to develop a methodological framework for identifying suitable locations for the deployment of electric vehicle charging points in urban environments; by Kaupa and Naude [48] to report on a study that investigated the critical success factors in supply chain management of essential medicines in the public health care delivery system in Malawi; by Schlegel et al [49] to investigate how big data analytic capabilities enable the implementation of integrated business planningthe advanced form of sales and operations planning-by counteracting the increasing information processing requirements.…”
Section: Semi-structured Interviewsmentioning
confidence: 99%
“…The method of semi-structured interviews was, for example, used by Naghavi et al [24] for data collection from pilots and safety personnel, Aljohani and Thompson [25] for the examination of last mile delivery practices of freight carriers servicing business receivers in inner-city areas, Nakanishi and Black [26] for travel habit creation of the elderly and the transition to sustainable transport, and Hilgarter and Granig [27] to obtain the public perception of autonomous vehicles after riding an autonomous shuttle.…”
Section: Semi-structured Interviewsmentioning
confidence: 99%