Analisis Faktor yang Berhubungan dengan Waktu Tunggu Pemeriksaan Foto Toraks Pasien Rawat Jalan di Instalasi Radiologi Rumah Sakit Dr. Mohammad Hoesin Palembang Tahun 2015

Yusri, Muhammad

doi:10.7454/arsi.v2i1.2189

Cited by 6 publications

(10 citation statements)

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“…Sejalan dengan hal tersebut di atas ini Yusri (Yusri, 2015) berdasarkan hasil penelitiannya menyatakan bahwa salah satu upaya yang dapat dilakukan dalam mengurangi waktu tunggu adalah dengan penambahan jumlah SDM dan optimalisasi tugas petugas disetiap bagianbagiannya. Antrian yang terjadi dirumah sakit disebabkan kedatangan pasien yang melebihi kemampuan fasilitas pelayanan yang ada, sehingga antrian yang terjadi cukup panjang dan akan mengakibatkan waktu tunggu yang lama.…”

Section: Pengetahuan Tentang Pelayanan Fast Track Respondenunclassified

“…Ketidaktepatan jam kedatangan dokter dan mulainya praktek dokter menjadi salah satu faktor penyebab. Oleh karenanya diperlukan pengawasan manajemen dalam mengatur jadwal ketepatan waktu dokter praktek (Yusri, 2015) Rata-rata pasien memerlukan waktu tunggu sekitar 1-2 jam sebelum bertemu dengan dokter. Sebanyak 79% pasien menyatakan waktu tunggu 1-2 jam merupakan hal yang wajar.…”

Section: Pengetahuan Tentang Pelayanan Fast Track Respondenunclassified

“…Berdasarkan hasil penelitian Yusri (2015) salah satu upaya yang dapat dilakukan dalam mengurangi waktu tunggu adalah dengan penambahan jumlah SDM dan optimalisasian tugas petugas disetiap bagian-bagiannya. Dalam hal ini yang sebaiknya dilakukan oleh rumah sakit.…”

Section: Pengetahuan Tentang Pelayanan Fast Track Respondenunclassified

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Adhyka¹,

Yurizali²,

Aisyiah³

2022

JPN

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The phenomenon often happens and it has faced by the patient in the hospital were queue system and waiting time. A queue caused by a group of people had needed health service at the same time. Whereas the waiting time is a long time and needed by the patient for getting health service. To shorten the service, the hospital also gives fast track service for the patient with particular criteria. This research aims to discuss the queue system, waiting tine and service outpatient of fast track in the X Hospital of Padang City. The design of this research used the method of quantitative descriptive, with the data collection by cross sectional. The result of the research shows the queue system in the X Hospital of Padang City in a condition of 83% queue system had functioned by the rules, 14% still found the patient was not in the queue, and 3% of the queue system was disorganized. Whereas the waiting time to meet with the doctor got the result 1% too fast, 79% it appropriate and 20% the waiting time to meet with the doctor was very slow. In the fast track, service got 51% of respondents had enough knowledge which is good for the fast track terms of service implementation in the X Hospital of Padang City. This recommendation has a purpose to the hospital to rearrange the queue system of the waiting time can be minimalized and the hospital employee gives more attention to the criteria of the patient that include fast track service so that it can use based on the purpose. Keywords: Queue System, Waiting Time, Fast Track, Hospital

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Section: Pengetahuan Tentang Pelayanan Fast Track Respondenunclassified

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Adhyka¹,

Yurizali²,

Aisyiah³

2022

JPN

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“…Apabila terjadi permasalahan ditempat pendaftaran maka akan memberikan dampat negatif terhadap klinik ini untuk kedepannya (Putra & Yulia, 2021). Apabila pasien mengeluh dalam mendapatkan pelayanan yang tidak maksimal seperti antrian yang cukup lama, maka akan memepengaruhi ketidaknyamanan pasien saat menunggu (Yusri, 2015).…”

Section: Pendahuluanunclassified

Tinjuan Faktor Penyebab Waktu Tunggu Pelayanan Pendaftaran Rawat Jalan di Klinik Kasih Ibu

Susilawati

Gunawan

2022

cerdika

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The speed of service in outpatient registration is very influential in the course of activities in the service. The waiting time used by the patient to get an outpatient health service until the examination by a doctor. One of the factors that causes waiting times to exceed the Minimum Service Standards (SPM) should be investigated further for the convenience of patients while waiting. The length of waiting time also describes the performance of the officers with the quality of service to patients. The purpose of this study is to determine and review the waiting time of patients in outpatient registration services, as well as to directly review the causal factors that affect the long waiting time. This study uses a qualitative method with a descriptive approach by means of observation. In this study, there are steps in collecting data starting from data classification, data processing and data analysis, then making conclusions and reports. The average waiting time for patients at the Kasih Ibu Clinic, Cimahi is ± 70 minutes until the patient goes home, which means that the Minimum Service Standard is 60 minutes. Based on the number of patient visits per day, it was found that 80% of patients with waiting time >60 minutes and 20% of patients with waiting time <60 minutes. The results that greatly affect the waiting time for services at outpatient registration are because this clinic does not have KIB, KIUP, Register Book so that patients who come, both old patients and new patients, will re-register, lack of understanding of the minimum service standard time (SPM). officers and doctors, other factors are also seen from inadequate facilities and infrastructure, namely the absence of storage space or storage racks for medical record files.

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“…Chest x-ray is the simplest radiological examination that is mostly done in hospitals. Every medical action, medical check-up and others must be examined first by a chest xray (5). Therefore, the speed and accuracy of chest x-ray services play an important role in supporting medical services in hospitals.…”

Section: Introductionsmentioning

confidence: 99%

Non-compliance of Hospital X Employee in Implementing Standard Operational Procedures of Instrument Decontamination and Chest X-Ray Services

Prahadiani,

Kuncoro,

Hariyanti

et al. 2024

JKB

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Good hospital management is important to maintain the safety of patients, staff and hospital visitors. Each hospital employee responsible for patient safety by carrying out work according Standard Operating Procedure (SOP) guidelines agreed by organization. This study aims to identify the casues factors and the solution for hospital employees to not comply with the SOP. This study uses a qualitative descriptive approach. Methods of data collection by conducting direct observation and interviews. Subjects in the study were determined based on purposive sampling, as many as 8 respondents consisting of the inpatient room's head, nurses and radiology officers. It is important to apply a system approach in the management of an organization. The elements included in the systems approach are planning, organizing, actuating and controlling. From those elements, there are things that not properly carried in the hospital. The existing procedures were not followed by the employees, for example, procedures regarding instrument decontamination in the inpatient room and photo reading at the radiology service. Non-compliance with this procedure is influenced by several factors, namely the staff lack of discipline and responsibility, inappropriate procedures, facilities that are not available, and there is no socialization of the procedure to hospital employees. The non-compliance of employees at X hospital was caused by procedural factors, decontamination and radiology officer's performance factors and hospital's facilities. For this reason, it is necessary to conduct periodic outreach, monitoring and evaluation of the SOP and hospital employees to improve the quality of hospital services and customer satisfaction.

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Analisis Faktor yang Berhubungan dengan Waktu Tunggu Pemeriksaan Foto Toraks Pasien Rawat Jalan di Instalasi Radiologi Rumah Sakit Dr. Mohammad Hoesin Palembang Tahun 2015

Cited by 6 publications

References 0 publications

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Tinjuan Faktor Penyebab Waktu Tunggu Pelayanan Pendaftaran Rawat Jalan di Klinik Kasih Ibu

Non-compliance of Hospital X Employee in Implementing Standard Operational Procedures of Instrument Decontamination and Chest X-Ray Services

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