2017
DOI: 10.30588/jmp.v6i2.303
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Analisis Kinerja Pegawai guna Menunjang Kinerja Organisasi dalam Memberikan Pelayanan Masyarakat

Abstract: Abstract. Employee of UPTD PKB Dinas Perhubkominfo Kabupaten (F-test). In this research, the dominant effect of customer satisfaction to organizational performance is infrastructure.

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Cited by 4 publications
(6 citation statements)
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“…Setiap perusahaan akan selalu 54 E-ISSN : 2502 -1798 P-ISSN : 2527-4198 berusaha untuk mendapatkan kinerja terbaik karyawan, dengan harapan apa yang menjadi tujuan perusahaan akan tercapai. (Hidayati & Syamyudi, 2017) Manusia menjadi penggerak dan penentu jalannya organisasi dimana mereka mampu mengetahui informasi-informasi dari lingkungan dengan menggunakan teknologi. Kualitas manusia sebagai tenaga kerja merupakan modal dasar dalam masa pembangunan.…”
Section: Duniaunclassified
“…Setiap perusahaan akan selalu 54 E-ISSN : 2502 -1798 P-ISSN : 2527-4198 berusaha untuk mendapatkan kinerja terbaik karyawan, dengan harapan apa yang menjadi tujuan perusahaan akan tercapai. (Hidayati & Syamyudi, 2017) Manusia menjadi penggerak dan penentu jalannya organisasi dimana mereka mampu mengetahui informasi-informasi dari lingkungan dengan menggunakan teknologi. Kualitas manusia sebagai tenaga kerja merupakan modal dasar dalam masa pembangunan.…”
Section: Duniaunclassified
“…Some of the main informants from the pregnant and postpartum mothers in Semarang City stated that the knowledge, attitude, and ethics of Gasurkes KIA in providing services were already good. The services grow a sense of confidence and self-stability of the consumers that employees of service providers could fulfill the wishes of their customers, and provided services with certainty and free from doubt (Hidayati & Syamyudi, 2017).…”
Section: Pregnant Women Satisfaction: Assurance Aspects With Gasurkesmentioning
confidence: 99%
“…The service providers were stated able to give genuine and individualized attention to consumers by trying to understand their expectation (Suzanto, 2011). This dimension is the ability of service providers to treat consumers as special individuals (Hidayati & Syamyudi, 2017). Empathy mean providing a sincere and individualized attitude to customers by trying to understand the consumers' expectation (Wulandari & Masdupi, 2012).…”
Section: Pregnant Women Satisfaction: Empathy With Gasurkes Kia Servicesmentioning
confidence: 99%
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“…The number of fire incidents in Badung Regency increased from 177 incidents in 2017 to 200 incidents in 2018, this shows that the performance of prevention, guidance and counseling to the public is not yet optimal. Performance is a result achieved by someone in carrying out tasks that are based on skills, experience, and sincerity and time according to predetermined standards and criteria (Hidayati, 2017). According to Mathis and Jackson (2007: 113), performance refers to employee achievements measured by standards or criteria set by the company.…”
Section: Introductionmentioning
confidence: 99%