Analysis and Exploration of Critical Success Factors of ERP Implementation: A Brief Review

Abstract

Recent changes in business environment as a result of deregulation, privatization, globalization and consequently by the increased competition, organizations are struggling to survive and getting successfully run their organization towards sustainability. The rising intensity of competition and the pressures for operational excellence, customer intimacy, and innovation are motivating firms to restructure their business processes and information flows. A new breed of information systems, termed as enterprise systems, is being implemented to reengineer outdated business processes and integrate information flows across the enterprise. The ERP system is one of the salient solutions being used to accomplish the organizational need for integration and business processes solutions. Although ERP implementation is a risky task and expensive proposition, it can provide a variety of benefits to the organization, especially in engaging white-business initiatives. Therefore, the successful implementation of ERP projects is an important priority. There are several challenges to the successful implementation of an ERP. This paper will integrate existing ideas about the critical successful factors for guiding an ERP implementation. The resulting framework should provide direction for future research and practice..

Identifying Critical Success Factors of Financial ERP System in Higher Education Institution using ADVIAN® Method

“…This study converges with previous studies that cited this factor as critical, given its classification as an important integrator in the system with high precarious score of 46.63 is an indication of strong influence on the system. Moreover, a driven score of 44.80 above the average makes it critical as one prime organizational resource for improvement that warrants an intervention activity should there be any change to it [5,30].…”

“…Education and training for stakeholders including end users, technical and information technology staff (F7) is deemed to be critical in literature on ERP systems. Lack of education can be directly attributed to many implementation challenges such as system failure, employee uneasiness with using the system and training overhead that have been reported in literature [30,34,35,39,40]. The precarious value of 41.33 implies that this factor is a precarious impact factor with high activities that require actions to be taken during the implementation should there be any issue affecting it.…”

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