Analyzing Indian general public’s perspective on anxiety, stress and trauma during Covid-19 - A machine learning study of 840,000 tweets

Sv, Praveen; Ittamalla, Rajesh; Deepak, Gerard

doi:10.1016/j.dsx.2021.03.016

Cited by 40 publications

(16 citation statements)

References 7 publications

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“…Ever since the emergence of the COVID-19 crises, various studies were conducted in analyzing the best ways to understand the general public perception of psychological effects caused by COVID-19 and the effective ways to deal with the crisis [ [19] , [20] , [21] , [22] , [23] ]. With the decline of the first wave and the sudden emergence of the second wave, government officials and policymakers need to understand how the perception of the public changes regarding various aspects of the crisis at different stages of the crisis.…”

Section: Discussionmentioning

confidence: 99%

Indian citizen's perspective about side effects of COVID-19 vaccine – A machine learning study

Tandon²,

Vikas

et al. 2021

Diabetes & Metabolic Syndrome: Clinical Research & Revi

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Background and aims Ever since the vaccination drive for COVID-19 has started in India, the citizens have been sharing their views on social media about it. The present study examines the attitude of Indian citizens towards the side effects of the COVID-19 vaccine. Methods Social media posts were used for this research. Using Python, we have collected social media posts of Indians focusing on side effects of COVID -19 vaccines. In study one, sentimental analysis was done to find overall attitude of Indian citizens towards the side effects of COVID-19 vaccine and in study two, topic modeling done to analyze the major side effects voiced out by the citizens after taking COVID-19 vaccine. Results The studies conducted have revealed that nearly 78.5% of tweets posted by Indian citizens about the side effects of the COVID-19 vaccine were either in neutral or positive sentiments. Our topic modeling studies have found that fear of efficiency in the workplace and the fear of death as the prime two issues that contributes Indian citizens to have negative sentiment about the side effects of the COVID-19 vaccine. Conclusion While it is important for the Indian government to actively encourage its citizens to have vaccine, it is also important to help the citizens understand the important of the vaccination program. The best way to educate citizens regarding the positive aspect of the vaccination program is by addressing the fears, Indian citizens have voiced in their social media post about the COVID-19 vaccines.

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Section: Discussionmentioning

confidence: 99%

Indian citizen's perspective about side effects of COVID-19 vaccine – A machine learning study

Tandon²,

Vikas

et al. 2021

Diabetes & Metabolic Syndrome: Clinical Research & Revi

Self Cite

View full text Add to dashboard Cite

show abstract

“…For this reason, this social network has become one of the primary data collection sources for many research works in user opinion analysis. As a result, several studies have emerged to investigate the impact of users' opinions on Twitter in a large variety of perspectives, including politics [9], opinions and sentiments in sports [10,11], health issues [12], stock market analysis [13], and many others.…”

Section: Related Workmentioning

confidence: 99%

Understanding Customers’ Transport Services with Topic Clustering and Sentiment Analysis

Moreno¹,

Iglesias²

2021

Applied Sciences

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The recent increase in user interaction with social media has completely changed the way customers communicate their opinions, questions, and concerns to brands. For this reason, many companies have established on the top of their agendas the necessity of analyzing the high amounts of user-generated content data in social networks. These analyses are helping brands to understand their customers’ experiences as well as for maintaining a competitive advantage in the sector. Due to this fact, this study aims to analyze and characterize the public opinions from the messages posted by Twitter users while addressing customer services. For this purpose, this study carried out a content analysis of a customer service platform. We extracted the general users’ viewpoints and sentiments of each of the discussed topics by using a wide range of techniques, such as topic modeling, document clustering, and opinion mining algorithms. For training these systems and drawing conclusions, a dataset containing tweets from the English-speaking customers addressing the @Uber_Support platform during the year 2020 has been used.

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“…Moreover, leaders from several political parties have released public statements against the vaccination (15). The aforesaid appears to be major contributors to the reduced rate of vaccination after second wave (10). However, to the best of our knowledge any systematic effort to uncover the cause of vaccine hesitancy among Indians has not been made.…”

Section: Introductionmentioning

confidence: 99%

“…India has begun the vaccination drive from 16 th January 2021. This was the time when only ~200,000 cases were active and most Indians have overcome the trauma of the first wave (10). With the repeated encouragement from the government, India has achieved 22 million doses per day at the end of March 2021 (11).…”

Section: Introductionmentioning

confidence: 99%

Vaccine hesitancy for coronavirus SARS-CoV-2 in North India

Srivastav

Tripathi

Kaur

et al. 2021

Preprint

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With the roll-out of worlds largest vaccine drive for Severe Acute Respiratory Syndrome coronavirus 2 (SARS-CoV-2) by Government of India on January 16 2021, India has targeted to vaccinate its entire population by the end of year 2021. Struggling with vaccine procurement and production earlier, India came up with these hurdles but the Indian population still did not seem to be mobilizing swiftly towards vaccination centers. With the initial hesitancy, as soon as the vaccination started to speedup, India was hit severely by the second wave. The severe second wave has slowed down the vaccination pace and also it was one of the major contributing factor of vaccine hesitancy. To understand the nature of vaccine hesitancy and factors underlying it, we conducted an extensive online and offline surveys in Varanasi and adjoining regions using structured questions. Majority of respondents though were students (0.633), respondents from other occupations such as government officials (0.10) were also included in the study. We observed several intriguing opinions on our eleven questions. It is interesting to note that the majority of the people (0.75) relied on fake news and did not take COVID-19 seriously. Most importantly, we noticed that a substantial proportion of respondents (relative frequency 0.151; mean age 24.8 years) reported that they are still not interested in vaccination. People who have neither been vaccinated nor have ever been infected may become the medium for spreading the virus and creating new variants. This could also lead to a resistant variant of the vaccine in the future. We expect that this extensive survey may help the government to upgrade their vaccination policies for COVID-19 in North India.

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Analyzing Indian general public’s perspective on anxiety, stress and trauma during Covid-19 - A machine learning study of 840,000 tweets

Cited by 40 publications

References 7 publications

Indian citizen's perspective about side effects of COVID-19 vaccine – A machine learning study

Indian citizen's perspective about side effects of COVID-19 vaccine – A machine learning study

Understanding Customers’ Transport Services with Topic Clustering and Sentiment Analysis

Vaccine hesitancy for coronavirus SARS-CoV-2 in North India

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