2020
DOI: 10.1016/j.jairtraman.2020.101763
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Assessing the suitability of airport ground handling agents

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Cited by 11 publications
(5 citation statements)
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“…Recent studies, such as the stochastic model of passenger boarding developed to increase process efficiency [48], confirm that these elements remain key to research efforts. Uncertainty is also taken into account in planning terminal operations [49], with the goal being to optimize passenger service processes [50]. Optimal resource allocation is often used to increase process efficiency [51,52].…”
Section: Energy Consumption Management In Air Transportmentioning
confidence: 99%
“…Recent studies, such as the stochastic model of passenger boarding developed to increase process efficiency [48], confirm that these elements remain key to research efforts. Uncertainty is also taken into account in planning terminal operations [49], with the goal being to optimize passenger service processes [50]. Optimal resource allocation is often used to increase process efficiency [51,52].…”
Section: Energy Consumption Management In Air Transportmentioning
confidence: 99%
“…In addition, uncertainty is considered when planning operations in airport terminals [24], and optimizing service processes remains the goal [25]. Optimal allocation of resources is often used to increase process efficiency [26,27].…”
Section: Literature Reviewmentioning
confidence: 99%
“…Therefore, the selection of groundhandling agents is a strategic decision, and a useful framework is needed to evaluate potential suppliers. Second, past studies have addressed the selection of ground-handling equipment (Shen et al, 2019), the selection of ground-handling firms for disabled passengers (Aydın and Y€ or€ uko glu, 2019) and the evaluation of fuel tanker operators for ground-handling agents (Skorupski et al, 2020). However, the selection of ground-handling agents from the businessto-business (B2B) perspective has not yet been explored.…”
Section: Madm Approach To Groundhandling Agent Selectionmentioning
confidence: 99%