Banka Çalışanlarında Tükenmişlik ve Beş Büyük Kişilik Özellikleri Arasındaki İlişki: Bir Alan Araştırması

Abstract

ABSTRACT

Effects of Five-Factor Personality Traits on Burnout

“…For example, a positive relationship was reported between neuroticism and burnout; a negative relationship was reported between agreeableness and burnout; both positive and negative relationships have been reported between openness to experience and burnout; a negative relationship was reported between extraversion and burnout; and, a negative relationship was reported between conscientiousness and burnout (Anvari, Kalali, & Gholipour, 2011;Kim, Shin, & Umbreit, 2007). The present results agree with the results of some dimensions in studies both in the health sector (Cebrià, J. et al 2001;Knežević, Krapić, & Kardum, 2007;Basım, & Şeşen 2006;Çalışkan, & Pekkan, 2019;Düz, 2015) and in other sectors (Bencomo, Paz, & Liebster, 2004;Miner, 2007;Kim, Shin, & Umbreit 2007;Süren, 2015).…”

The Mediator Role of Burnout in The Effect of Personality on Counterproductive Work Behaviors / Kişiliğin Üretkenlik Karşıtı İş Davranışına Olan Etkisinde Tükenmişliğin Aracı Rolü

“…This finding is in line with the results of previous research in the field. Many researchers have found that personality traits have an impact on a person's burnout level ( Köksal and Kara, 2022: 269;Özsoy and Ardıç, 2020: 144;Gök, 2021Gök, : 1858Süren et al, 2016;Ersen et al, 2022: 593). Different personality traits of people may cause them to experience different levels of exhaustion depending on their work (Ersen et al, 2022).…”

“…Similarly, in Köksal and Kara's (2022) study, a positive and significant relationship was found between extraversion and openness to experience and emotional exhaustion in the subdimensions of personality, while there was a negative relationship between compatibility and neuroticism. The study conducted by Süren et al (2016) found that self-control had a negative and significant relationship with emotional exhaustion. Finally, Ersen et al (2022) reported a significant negative relationship between neuroticism and personal performance.…”

Duygusal Emek Algisinin Tükenmi̇şli̇k Sevi̇yesi̇ne Etki̇si̇: Bandirma Beledi̇yesi̇ Çalişanlari Üzeri̇ne Bi̇r Araştirma

“…Bireyin duygusal kaynaklarının azalması ve duygusal olarak tükenmesi ile ortaya çıkan tükenmişlik kavramı, kişinin zamanla çevresiyle iletişimini kısıtlamasıyla başlar ve duyarsızlaşma boyutuna kadar gelir. Birey daha önceden sergilediği davranışlarla mevcut durumu arasındaki farklılığı görmeye başlar ve verimliliğin düştüğünü hisseder (Süren vd., 2016). Bireyler zamanla kendilerini iş yaşantılarında yetersiz hissetmeye başlarlar ve yaşadıkları tükenmişlik hali kişisel başarısızlık hissine dönüşür (Ünlü & Yürür, 2011(Ünlü & Yürür, ).…”