Business Etiquette: What Your Students Don't Know

Abstract

Recent developments in the workplace have supported the need for more awareness of business etiquette, especially by new employees entering the workforce. This study was com pleted to determine the current level of etiquette awareness possessed by students enrolled in business communication courses at three AACSB institutions. The findings indicate that students are most concerned with issues related to job interviews, interpersonal relationships, and social issues and least concerned with intercultural issues.

The Leadership Book

“…First, the development of interviewing, interpersonal, writing, and presentation skills will be useful as students enter the job market. Many of today's college students need guidance in the basic skills required to obtain employment and function effectively in the workplace ("Etiquette Training," 1997;MacDermott, 1995;Mausehund, Dortch, Brown, & Bridges, 1995;McLeod, 1978;Nardo, 1999;Saltz & Foster, 1994). In addition, students will have a clearer idea of what jobs entail in terms of interdependence, leadership, communication, and teamwork.…”

An Innovative Seminar Course in Business Etiquette for Pharmacy Graduate Students

“…To avoid these communication problems, students need to be knowledgeable about and aware of business etiquette. 2 Knowledge and application of appropriate business etiquette will help students and graduates feel more confident in workplace environments, which will likely translate into more successful business and/or healthcare outcomes.…”