Purpose -This paper is a descriptive case study which seeks to outline how leadership development is being utilised across Queensland Health (Queensland Department of Health, Australia) to achieve improvements in workplace culture and ultimately improvements in clinical care and patient outcomes. Design/methodology/approach -Queensland Health has been implementing a comprehensive organisation-wide suite of leadership development programs since 2006. This includes a range of specific leadership development programs conducted over a period of time for clinical and non-clinical staff. It also includes specialist leadership development workshops of shorter duration, online leadership modules, web-based support, executive coaching and 360-degree feedback. The programs are based upon experiential learning which engages participants in critical thinking and self-reflection based upon in-context experiences relevant to themselves. Ongoing leadership program development has been evidence-based and identified through 360-degree feedback outcomes, staff opinion survey outcomes and program evaluation outcomes. Findings -The 360-degree feedback survey results of participants have improved. This demonstrates that the leadership development programs have impacted positively on participants' workplace behaviour. The culture and climate survey results have improved which demonstrates positive cultural change has taken place. The programs have been evaluated very highly by participants.Originality/value -This is one of the most comprehensive and innovative leadership development initiatives ever undertaken within the Australian health sector, with over 10,000 participants to date.

Administrators at Rush University Medical Center have made a commitment to diversity, including accommodating disabilities in the workplace and for students. This article explains extensive multilevel accommodations instituted by Rush University Medical Center that promote organizational growth and a healthier work environment and improve patient care.

This article addresses the advantages of using a business structure in the classroom, the purpose of discussing ethics in the classroom, a design of a classroom business, the methodology needed to implement the activity, an assessment of outcomes, and the results of the exercise.

Recent developments in the workplace have supported the need for more awareness of business etiquette, especially by new employees entering the workforce. This study was com pleted to determine the current level of etiquette awareness possessed by students enrolled in business communication courses at three AACSB institutions. The findings indicate that students are most concerned with issues related to job interviews, interpersonal relationships, and social issues and least concerned with intercultural issues.

We take a look at the benefits for children of rough and tumble play, and the place it has in healthy child development, in order to inform your setting's approach on whether to allow, tolerate or ban it.