2016
DOI: 10.6007/ijarbss/v6-i10/2343
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Business Information Needs of Small and Medium-Sized Enterprise Managers

Abstract: This paper reports on the findings of a part of a study that aims to investigate the information needs and the kinds of information needed for decision-making by managers of small and medium-sized enterprise (SME). It identifies their information needs when they were in the early stage of their business experience. Data were collected from SME managers operating their business in Shah Alam, Malaysia. Results revealed that the most common kinds of information required by SME managers were business information/o… Show more

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Cited by 2 publications
(2 citation statements)
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“…The adoption of halal strategies and related assurance systems, besides being influenced by external contexts, depends on several internal drivers or obstacles (Zailani et al , 2015) that may differ according to a firm’s characteristics (Rahman et al , 2011). Lack of information, knowledge and training, integrated supply chain management, top management commitment, financial resources and human capital (Rafiki and Wahab, 2016) have been identified as the main weaknesses that firms, small- and medium-sized enterprises (SMEs) in particular, may face when orientating their business towards the production of halal food (Ahmad et al , 2017; Kassim et al , 2016). Other factors that have been investigated are the awareness of firms of their social responsibility (Bonne et al , 2007; Zakaria and Abdul-Talib, 2010), the expected business and operational benefits (Tieman, 2007; Zailani et al , 2015) and entrepreneurial intensity and integrity issues (Ali et al , 2017; Zailani et al , 2015; Zulfakar et al , 2014).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The adoption of halal strategies and related assurance systems, besides being influenced by external contexts, depends on several internal drivers or obstacles (Zailani et al , 2015) that may differ according to a firm’s characteristics (Rahman et al , 2011). Lack of information, knowledge and training, integrated supply chain management, top management commitment, financial resources and human capital (Rafiki and Wahab, 2016) have been identified as the main weaknesses that firms, small- and medium-sized enterprises (SMEs) in particular, may face when orientating their business towards the production of halal food (Ahmad et al , 2017; Kassim et al , 2016). Other factors that have been investigated are the awareness of firms of their social responsibility (Bonne et al , 2007; Zakaria and Abdul-Talib, 2010), the expected business and operational benefits (Tieman, 2007; Zailani et al , 2015) and entrepreneurial intensity and integrity issues (Ali et al , 2017; Zailani et al , 2015; Zulfakar et al , 2014).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The purpose of this study is to explore the purchase intention of traditional market consumers on halal-labeled (Butt et al, 2017) chicken as measured by their willingnessto-pay (WTP). Especially, consumers may respond differently (Kassim et al, 2016) to each type of halal attribute: cleanliness, animal welfare, and religious norms. Therefore, this study focuses on the WTP elicitation for the specific halal attribute, and then further compares how different halal attributes might influence the WTP for traditional market consumers.…”
Section: Introductionmentioning
confidence: 99%