“…Yet, some studies show homogeneous learning curves across sites (e.g., Baloff, 1970;Wright, 1936) and others show heterogeneity across sites (e.g., Argote, Beckman, & Epple, 1990;Dutton & Thomas, 1984;Hayes & Clark, 1985). These different results may be due to differences in the extent of social and organizational changes provoked by a new technology or practice, which give rise to differences in user acceptance and behavior (Barley, 1986;Orlikowski, 1993).…”