China’s international tourism development: present and future

Zhang, Guangrui; Pine, Ray; Zhang, Hanqin Qiu

doi:10.1108/09596110010339634

Cited by 44 publications

(27 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The findings of current study with regard to the attitude of residents towards open government policy in tourism industry support many of the results by previous researchers (Zhang et al, 2000;Hamzah, 2004;Liu, 2006). The results of one way ANOVA test (Table 2) indicate that 'the open policy by the government' is the only variable that has significant relationship (ρ= .043) with educational tourism.…”

Section: Discussionsupporting

confidence: 74%

Residents’ Attitude towards Educational Tourism in Malaysia

Samah¹,

Ahmadian²,

Gill³

et al. 2013

ASS

View full text Add to dashboard Cite

Introduction: Educational tourism is known as an imperative sector in the tourism industry to expand its sustainability. Malaysia is increasingly recognized by students from around the world as the preferred choice for continuing education. Methods: This study used the data collected through a cross-sectional survey among residents in the Klang Valley, Malaysia. Interviewed questionnaires were used during the survey from December 2010 to January 2011. Results: The results showed that there is a significant difference in attitudes of local residents towards educational tourism. The finding also revealed that attention should be focused on the attitudes of residents with various job sectors. Conclusion: The difference between the residents' job is a critical issue in analyzing the impact of educational tourism and community development projects in Malaysia.

show abstract

Section: Discussionsupporting

confidence: 74%

Residents’ Attitude towards Educational Tourism in Malaysia

Samah¹,

Ahmadian²,

Gill³

et al. 2013

ASS

View full text Add to dashboard Cite

show abstract

“…Researchers have investigated a diverse range of aspects of Chinese tourists overseas including their tourist behaviors [20,21], economic impacts and tourism policies [22,23], their package trips to overseas destinations [24,25], and their future demand for tourism [26][27][28].…”

Section: Introductionmentioning

confidence: 99%

Brand Equity of a Tourist Destination

Kim

Lee

2018

Sustainability

View full text Add to dashboard Cite

In the current climate of severe competition among tourist destinations, the importance of brand equity in tourism marketing is increasing. This study looks at the impact of branding in relation to the largest group of inbound overseas tourists to South Korea, the Chinese. Data for the current study were obtained from a survey of tourists visiting Seoul from the Greater China region, including Mainland China, Hong Kong, Macao, Taiwan, and the Chinese living in Southeast Asia. The survey was conducted in popular sightseeing spots, four and five-star hotels in the Seoul Metropolitan Area, and the Incheon International Airport. The respondents were selected randomly, with effort expended to avoid any potential bias in the composition of the sample. Out of a total of 385 distributed questionnaires, 350 (China 191, Hong Kong 71, Taiwan 68, others 20) were selected as valid and finally used in the analysis. The results of this study suggest that price and word of mouth have beneficial effects on perceived quality, publicity, and brand awareness, and advertisement has beneficial effects on brand image. We also found that brand awareness and perceived quality have impacts on brand image, and brand image is related to brand loyalty. This is a pioneering study on the relationships between influencing factors, destination brand equity and its elements, and brand loyalty, with respect to Seoul, South Korea, as a tourism destination for tourists from China.

show abstract

“…The reform-induced economic growth has also led to rapid improvement of the tourism industry, with international tourist arrivals and international tourism receipts increasing dramatically. China's ranking as a tourism destination moved from 40 th in 1978 (Zhang & Zhang, 2000) Bureau, 2001Bureau, -2010. According to the interviews with officials from Hainan Provincial Tourism Development Commission (HPTDC) in 2010, Hu and Wall (2003) stated that 90% of visitors were from mainland China and the majority of them prefer taking guided package tours.…”

Section: Introductionmentioning

confidence: 99%

“…The reform-induced economic growth has also led to rapid improvement of the tourism industry, with international tourist arrivals and international tourism receipts increasing dramatically. China's ranking as a tourism destination moved from 40 th in 1978 (Zhang & Zhang, 2000) (Hong Kong Tourism Board, 2010). With the increase of Chinese people travel, China has shifted from a seller's market to a buyer's marker, from inbound tourism dominance to domestic tourism dominance, and from a mass production orientation to a variability and personalization orientation (CNTA, 2010a).…”

Section: Introductionmentioning

confidence: 99%

Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions?

Mohsin

Lengler

2015

Journal of Hospitality and Tourism Management

View full text Add to dashboard Cite

. (2015) 'Service experience through the eyes of budget hotel guests : do factors of importance inuence performance dimensions?', Journal of hospitality and tourism management., 23 . pp. 23-34. Further information on publisher's website: Use policyThe full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-prot purposes provided that:• a full bibliographic reference is made to the original source • a link is made to the metadata record in DRO • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders.Please consult the full DRO policy for further details. AbstractThe aim of this study is to test the influence of dimensions of importance (expectations) in hotel services on performance (actual experience) within the context of budget hotels in China. A theoretical model and nine hypotheses are tested to indicate whether the dimensions of importance such as room service, room comfort and reservation process, have any impact on performance dimensions such as in-room dining, front office service, room amenities and hotel access and safety. A final model is proposed which reflects the relationship between the constructs. The study uses a survey and interview technique. Findings from the analysis of 355 respondents from budget hotels in the Hainan province of China suggest statistical significances in several areas of relationship between rating of importance by the budget hotel guests and performance dimensions. Overall, the results indicate a significant difference between expectations of the guests and actual experiences, thus highlighting managerial implications. The current study cannot claim to be wholly conclusive as it is limited to a small sample size from only one province of China and there could be subjectivity in responses. From a practitioner's perspective the study provides an opportunity to recognise features that are considered important by the guests staying in budget hotels in the Hainan Province, China and to identify the areas of disparity in service and product quality. Despite decades of research and abundance of published studies service quality still remains an important issue within the lodging industry. This study provides an opportunity for budget hotel management generally and China's budget hotel management specifically to understand which factors have a significant impact on hotel guests' importance ranking and performance dimensions to assess customer satisfaction. The study investigates service quality perceptions of budget hotel guests in China, an area where research is generally sparse within the context of Asia and almost non-existent within the context of China. From this perspective the study contributes to the service quality literature in the lodging industry specifically the budget hotels. Keywords:Service quality, Customer satisfaction, Budget Hotels, Ch...

show abstract

China’s international tourism development: present and future

Cited by 44 publications

References 0 publications

Residents’ Attitude towards Educational Tourism in Malaysia

Residents’ Attitude towards Educational Tourism in Malaysia

Brand Equity of a Tourist Destination

Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions?

Contact Info

Product

Resources

About