Citizens’ political public relations: Unpacking choices, and emergent and deliberate strategies in building trust and relations among groups in conflict

Krishna, Arunima; Connaughton, Stacey L.; Linabary, Jasmine R.

doi:10.1016/j.pubrev.2019.101853

Cited by 16 publications

(7 citation statements)

References 33 publications

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“…Orchestrating a clear-cut and well defined public relation strategy is the first and foremost step in developing any public relation campaign. As Krishna, Connaughton, & Library, in the fresh study, conclude that to achieve successful communication, it is pertinent to firstly appoint related professional then provide training (Krishna, Connaughton, & Linabary, 2020). The study further suggests that PRDs should define the target communication channels, techniques of communication and should also establish approaches and models of communication (Krishna, Connaughton, & Linabary, 2020).…”

Section: Literature Reviewmentioning

confidence: 94%

Comparative Analysis of Public Relation Strategies & Practices in Peshawar Hospitals

Amin

Khan

Jamaluddin

2020

GMSR

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This paper comparatively examines the Public Relation (PR) practices in public & private hospitals of Peshawar to investigate the practices followed by the Public Relation Officers (PROs) and the barriers they face in order to develop cordial ties between the internal and external public of health department for effective health care delivery. The Public Relation Departments (PRDs) are struggling to build strong bonds between the patients, accompaniers and health institutions. This research aims to examine the difference between PR practices of Peshawar's public and private hospitals by employing the Grunig and Hunts Four Models as a theoretical framework. The respondents were selected for the research via the purposive sampling technique. A semi-structured interview protocol was developed for this purpose. The study shows that the PROs in these hospitals follow none of the four models. It is recommended that hospitals should hire PR professionals, arrange health communication literacy seminars and conduct research for confidence building between the internal and external public of the health department.

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Section: Literature Reviewmentioning

confidence: 94%

Comparative Analysis of Public Relation Strategies & Practices in Peshawar Hospitals

Amin

Khan

Jamaluddin

2020

GMSR

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“…Political public relations is defined as "the management process by which an actor for political purposes, through communication and action, seeks to influence and to establish, build, and maintain beneficial relationships and reputations with key publics and stakeholders to help support its mission and achieve its goals" (Strömbäck & Kiousis, 2011, p. 8). Such actors can include governments (Albishri et al, 2019), state-owned media (Zhang et al, 2017), political candidates (Kim et al, 2011), political parties (Aras, 2018), interest groups (Neil et al, 2016), corporate CEOs (Lan et al, 2020), and even citizens (Krishna et al, 2020). Those actors are crucial in recognizing the key stakeholders and issues and how they are framed in media coverage and public discourse (Lan et al, 2020).…”

Section: Political Public Relationsmentioning

confidence: 99%

Applying Care to Political Public Relations: Crisis Communications Following the Terrorist Attack in New Zealand

Proverbs

Lan

Albishri

et al. 2021

JPIC

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Care is not a word generally associated with political crises. However, following the mosques massacre in New Zealand, Prime Minister Jacinda Ardern was found to have used care and a feminist approach to political communication that served to unite rather than divide her country following this racially motivated terrorist attack. There is much literature on corporate crises, but this paper adds to the dearth of literature on political crises in a public interest context. Grounded in a consideration of care and agenda building theories, it reveals that a caring approach to political communication (both verbal and nonverbal) following an act of terrorism can influence the media agenda and by extension public opinion.

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“…One of the tools for obtaining feedback from residents, learning about their opinions, diagnosing expectations and desires may be efforts to ensure direct relations between residents and local authorities and representatives, employees of local government units. During daily meetings with clients, employees of local government offices and institutions could obtain information important from the point of view of shaping the impact strategy of a local government unit (Krishna et al, 2019). When dealing with their own affairs in offices, interested parties often share their opinions and expectations with officials and point out shortcomings and submit complaints.…”

Section: Administrative Service For Residentsmentioning

confidence: 99%

Communication Management within Community Relations by Local Governments in Poland

Gawroński¹,

Bajorek²,

Tworzydło³

et al. 2021

ERSJ

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Purpose: The authors show the essence of communication management as part of public relations activities, carried out by specific market entities, such as local government units. Design/Approach/Methodology: This article is the result of a broad, although regional, research conducted in Poland in 2020. Findings: Based on the results of empirical research, the article shows the purposefulness and legitimacy of actions taken by Polish local governments in the field of communication with the market environment, in the context of the impact of community relations. Practical Implications: Local government units with activities referred to as territorial marketing are among the numerous spheres of social life in which the marketing method of management is revealed.

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Citizens’ political public relations: Unpacking choices, and emergent and deliberate strategies in building trust and relations among groups in conflict

Cited by 16 publications

References 33 publications

Comparative Analysis of Public Relation Strategies & Practices in Peshawar Hospitals

Comparative Analysis of Public Relation Strategies & Practices in Peshawar Hospitals

Applying Care to Political Public Relations: Crisis Communications Following the Terrorist Attack in New Zealand

Communication Management within Community Relations by Local Governments in Poland

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