Collaborative Innovation or Opportunistic Behavior? Evidence from the Relational Governance of Tourism Enterprises

Gezhi, Chen; Liu, Jingyan; Xiang, Huang

doi:10.1177/0047287519861170

Cited by 12 publications

(6 citation statements)

References 80 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Gezhi et al (2020) investigate the potential relationship between employees’ calculative commitment and innovative behavior. For this purpose, the researchers conducted a survey and collected data from tourism-related SMEs in China.…”

Section: Hypotheses Developmentmentioning

confidence: 99%

“…These findings lead to the following hypothesis: H4a: Affective commitment has a significant relationship with employee innovative behavior. Gezhi et al (2020) investigate the potential relationship between employees' calculative commitment and innovative behavior. For this purpose, the researchers conducted a survey and collected data from tourism-related SMEs in China.…”

Section: Firm Commitment and Employee Innovative Behaviormentioning

confidence: 99%

See 1 more Smart Citation

Training Perception and Innovative Behavior of SME Employees: Examining the Mediating Effects of Firm Commitment

Jalil¹,

Ullah²,

Ahmed

2021

Sage Open

View full text Add to dashboard Cite

Many critical decisions about an employee’s innovative performance are significantly based on the training results, as they are accountable for a variety of behavioral-related consequences. Training is among the most important human resource management strategies. The aim of this study is to examine the relationship between employees’ perceptions of training and their innovative behavior in the Malaysian SME sector, as well as the mediating effect of affective and calculative commitment on this relationship. Structured questionnaires were used to collect the data. A total of 635 employees from 200 SMEs were selected through a stratified random sampling method, and structural equation modeling was applied to test the relationship. The findings of the study supported the hypothesized relationships, as training in Malaysia significantly engaged SME employees in innovative behavior. Furthermore, the study discovered that affective and calculative commitment have partial mediating effects on the association between training and innovative behavior. In the context of the SME sector, theoretical and managerial implications have been addressed. The originality of the study is that it examines the relationship between employees’ perceptions of training and their innovative behavior in SMEs. The relationship was measured using a multidimensional approach in the study. The research also adds to the body of knowledge by identifying the mediating effect of affective and calculative commitment.

show abstract

Section: Hypotheses Developmentmentioning

confidence: 99%

Section: Firm Commitment and Employee Innovative Behaviormentioning

confidence: 99%

Training Perception and Innovative Behavior of SME Employees: Examining the Mediating Effects of Firm Commitment

Jalil¹,

Ullah²,

Ahmed

2021

Sage Open

View full text Add to dashboard Cite

show abstract

“…Agencies having quietly endured client opportunism bilateral opportunism. Therefore, the logic of consequences could dictate the client's behavior be aimed at actions enhancing their self-interest (Gezhi et al, 2020). Therefore, our hypothesis is: H4.…”

Section: Role Of Calculative Commitment In Three-way Interaction Involving Informational Cuesmentioning

confidence: 97%

Client opportunism in agency-client relationship: the role of information asymmetry, agency response and calculative commitment

Jayasimha

2021

JBIM

View full text Add to dashboard Cite

Purpose The focus is on how agencies can mitigate client opportunism in an agency-client relationship (ACR), particularly during the agency selection stage involving a pitch. This paper aims to empirically investigate the moderating effects of organizational mechanisms (particularly informational cues) and the agency’s past behavior on client opportunism. In a moderated moderation, this paper tests the effects of calculative commitment, informational cue and agency’s past behavior on the main effect. Design/methodology/approach The research is in the context of ACR involving a pitch at the agency selection stage. A mixed-method approach is used. In depth interviews with senior level executives were used to design the experimental vignettes. The main study uses experimental vignettes in a survey. Findings The study finds the prevalence of client opportunism during the pitch. The study reveals a significant relationship between information asymmetry and client opportunism. The findings of the study support the effectiveness of organizational mechanisms in mitigating client opportunism. The findings indicate that a proactive approach such as using informational cues mitigates client opportunism as it signals to the client that the agency cares for its intellectual property. Clients also take a cue from agencies past behavior. Third-party complaints and voice complaint deters client opportunism. Moderated moderation reveals that the client’s calculative commitment impacts client opportunism. Originality/value The study is novel in empirically examining client opportunism during the agency selection stage involving a pitch. The study re-emphasizes that information asymmetry is the primary reason for client opportunism in ACR at the agency selection stage. The role of organizational mechanism and agency response in mitigating client opportunism is a welcome addition. Moderated moderation effects involving calculative commitment is a novel addition.

show abstract

“…The third is an article that discusses radical innovation by developing relationships with external parties such as tour operators, tourism and travel fairs, hotel chains, international suppliers, booking offices, and consumers. In another article, this is called collaborative innovation (Gezhi et al, 2019). Interaction with consumers and suppliers from a networking and partnership perspective is the key to fostering a culture of organizational innovation to improve workers' and managers' competitive and pro-innovation priorities and generate innovation (Rubalcaba et al, 2016).…”

Section: Innovation At the Enterprise Levelmentioning

confidence: 99%

Hospitality and tourism innovation: a systematic literature review

Naldi

Maulina²,

Herawaty³

et al. 2022

Bisma (Bisnis Manaj.)

View full text Add to dashboard Cite

Much innovation research focused on the manufacturing sector. Hence, this study aims to fill this gap by focusing on exploring innovation in the tourism and hospitality sector. The study method is a systematic literature review of 40 papers related to the topic. The findings show that hospitality and tourism innovation research has been conducted in different countries and continents, mainly in Europe. The research methods used are mostly quantitative and qualitative. Research respondents are mostly from the supply-side (hotel managers or tourism destination managers). Selected articles have been classified and analysed into three review categories: innovation at the company, regional, and innovation typology in general or macro levels. This study implies radical innovation, network collaborative innovation, service innovation, innovation linked with human resources, hospitality innovation, and technological innovation.

show abstract

Collaborative Innovation or Opportunistic Behavior? Evidence from the Relational Governance of Tourism Enterprises

Cited by 12 publications

References 80 publications

Training Perception and Innovative Behavior of SME Employees: Examining the Mediating Effects of Firm Commitment

Training Perception and Innovative Behavior of SME Employees: Examining the Mediating Effects of Firm Commitment

Client opportunism in agency-client relationship: the role of information asymmetry, agency response and calculative commitment

Hospitality and tourism innovation: a systematic literature review

Contact Info

Product

Resources

About