Collaborative Networks in Support of Service-Enhanced Products

Camarinha-Matos, Luís M.; Koelmel, Bernhard

doi:10.1007/978-3-642-23330-2_11

Cited by 34 publications

(31 citation statements)

References 2 publications

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“…In line with this trend, GloNet, a project funded under the Factories of the Future program of the European Commission, aims at supporting complex, highly customized and service-enhanced products through collaboration with customers and local suppliers [11]. The project assumes that collaboration and co-innovation in business services, supported by Internet and cloud computing, open new perspectives of value creation in this context.…”

Section: Service-enhanced Products Casementioning

confidence: 99%

Interplay of Collaborative Networks in Product Servicing

Camarinha-Matos

Ferrada

Oliveira

2013

IFIP Advances in Information and Communication Technology

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Abstract. Application contexts such as the support to service-enhanced products require the interplay of various collaborative networks along the product life-cycle. Based on the solar energy parks case, various long-and short-term networks are identified and their inter-dependencies briefly analyzed. A cloud-based collaborative environment is developed to support the various types of networks. Presented results are achieved in the context of the GloNet project.

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Section: Service-enhanced Products Casementioning

confidence: 99%

Interplay of Collaborative Networks in Product Servicing

Camarinha-Matos

Ferrada

Oliveira

2013

IFIP Advances in Information and Communication Technology

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“…These kinds of networks have the particularity of being composed of not only members of the long-term strategic alliances of manufacturers but also of the customer and local suppliers (customer's network) in order to support the notions of co-creation and glocal enterprise [11]. In the context of solar energy plants, these goal-oriented networks might be created for different purposes: the Product Development Network is a short-term virtual organization responsible for the design and creation of the physical product, the Product Servicing Network is a long-term virtual organization responsible for the operation and management of the product life-cycle and finally, the Service Cocreation Network is a short-term virtual organization dynamically created with the aim of co-creating new innovative business services to add value to the physical product.…”

Section: Application In Virtual Organization Creationmentioning

confidence: 99%

Value Systems Alignment in Product Servicing Networks

Macedo

Cardoso

Camarinha-Matos

2013

IFIP Advances in Information and Communication Technology

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Abstract. The notion of service-enhanced product brings new perspectives for value creation and differentiation in manufacturing. The existence of complex and highly customized products, the inclusion of business services that add value to the product typically require the collaboration of multiple stakeholders. It is natural that each stakeholder has its own set of values and preferences and as a result, conflicts among them might emerge due to some values misalignment. Therefore, the Value System Alignment assessment should be included when selecting partner for the formation of long-term collaborative networks for the operation and management of the product life-cycle. This paper presents the implementation of a Value System alignment assessment model, as a component of the cloud-based collaborative environment designed to support a mix of collaborative enterprise networks involved in the solar energy sector.

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“…This means that service orientation in demand and supply chains can be conceived as an essential requirement to survive in the current business environment. The importance of service orientation in the demand and supply chains has led to the development of various related notions such as S-D logic [1,2,4] Product Service System (PSS) [5], Industrial Product Service System (IPS 2 ) [6], service enhanced products [7] and solution management [8]. Although this variety of views and notions helps to understand the different aspects of service orientation, the lack of integration between them can easily lead to confusion.…”

Section: Introductionmentioning

confidence: 99%

Service Orientation in Demand-Supply Chains: Towards an Integrated Framework

Rasouli

Kusters

Trienekens

et al. 2014

Progress in Pattern Recognition, Image Analysis, Computer Vision, and Applications

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Abstract. Offering customer-centric value through dynamic and networked capabilities is a strategic need in the current business environment. This strategic need can be met by a Service-Oriented Demand-Supply Chain (SODSC) concept. Various direct and indirect notions in different contexts have been developed about SODSC concept. However, the lack of integration between these notions can easily lead to confusion. This paper aims to counter this confusion by providing a framework for structuring various related notions and explaining them through illustrative cases. Based on a cybernetic system approach, the serviceoriented value, partnership and control aspects of SODSC have been investigated respectively. On the basis of a distinction between demand and supply chain perspectives, two distinct dimensions of service orientation have been explored in each of the aspects. The resulting integrated framework, visualized by three related two-dimensional matrices and illustrated by real cases, offers the possibility to characterize and analyze the various SODSC notions.

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Collaborative Networks in Support of Service-Enhanced Products

Cited by 34 publications

References 2 publications

Interplay of Collaborative Networks in Product Servicing

Interplay of Collaborative Networks in Product Servicing

Value Systems Alignment in Product Servicing Networks

Service Orientation in Demand-Supply Chains: Towards an Integrated Framework

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