2008
DOI: 10.1080/19322900802186637
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Collaborative Strategic Planning

Abstract: For the past several years, many have viewed wikis as useful tools for community building and collaboration. A number of free Web services such as PBwiki have claimed convenience and ease of use as part of their overall packages. A review of the literature reveals a great deal of anecdotal support for wiki use in the workplace. However, few studies have been conducted to determine whether wikis are useful collaborative tools for employees within an organization. This case study will examine the use of a wiki b… Show more

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Cited by 10 publications
(8 citation statements)
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“…In addition, many staff wikis were developed to share information, goals, and processes – in the recognition that this technology tool is best suited to organizational purposes that demand easy access and ready editing. In particular, the strategic planning process itself was greatly advanced by the use of a planning wiki, which enabled all staff members to post, and review information as the planning progressed (Kendall et al , 2008). The efficacy of these collaborative information exchange and problem solving environments suggest the potential of building and sharing knowledge throughout the library organization as, together with beneficiaries, staff members seek opportunities to achieve significant, meaningful enhancement in users' experiences.…”
Section: Learning 20 Educational Initiativementioning
confidence: 99%
“…In addition, many staff wikis were developed to share information, goals, and processes – in the recognition that this technology tool is best suited to organizational purposes that demand easy access and ready editing. In particular, the strategic planning process itself was greatly advanced by the use of a planning wiki, which enabled all staff members to post, and review information as the planning progressed (Kendall et al , 2008). The efficacy of these collaborative information exchange and problem solving environments suggest the potential of building and sharing knowledge throughout the library organization as, together with beneficiaries, staff members seek opportunities to achieve significant, meaningful enhancement in users' experiences.…”
Section: Learning 20 Educational Initiativementioning
confidence: 99%
“…In other case studies, technologies such as wiki (Kendall et al, 2008), forums (Stieger et al, 2012), social networks (Matzler et al, 2014), and jamming (Gast & Zanini, 2012;Morton et al, 2015) have been reported for the purpose of facilitating strategic planning. The variety of IT tools used for the purpose of strategic planning, and studies on architecture of the required system (such as Liinamaa et al (2004)) conveys the importance of paying attention to IT tools as a new dimension for OSP (Amrollahi & Rowlands, 2016b;Tavakoli et al, 2015).…”
Section: Open Strategymentioning
confidence: 99%
“…This multi‐campus instructional approach depends on shared use of the core DLO collection with occasional local content development to meet unique instructional needs. In addition, participating libraries have discovered that the expertise formerly invested in creating and maintaining redundant tutorials can now be used to advance strategic planning and direction setting, including Web 2.0‐enabled student needs assessments (Somerville and Nino, 2007; Kendall et al , 2008; Somerville and Yusko, 2008; Somerville and Collins, 2008).…”
Section: California State University Virtual Library: the Visionmentioning
confidence: 99%