“…• People centred care: Four articles discussed, more holistic health services provision based on people needs and epidemiology rather than purely disease specific vertical approach with inclusion of mental health services, geriatric and palliative care which are rather neglected areas in India currently (Edward et al, 2020;Lele & Patwardhan, 2020;Marchand et al, 2020;Patricia et al, 2020). • Equity in access: Three articles highlighted inequity in access to services during COVID-19 times and reinforced the need for additional mechanisms to improve coverage of health services such as supplemental immunisation, catch-up campaigns, home delivery of medicines and mobile van clinics at remote places for poor and marginalised groups (Barnabas et al, 2020;Govender et al, 2020;Wang & Tang, 2020). • Patient and family engagement hold the key: Five articles demonstrated, the importance of empowering patients using health literacy programmes including, behavioural change communication strategies, patient groups involvement in development of service delivery policies and strategies and IT/mobile based grievance reprisal system (Daniel et al, 2020;Elwyn & Price, 2020;Johari et al, 2020;Kuriakose et al, 2020;McCarron et al, 2020).…”