The greatest increase in the frequency of occurrence was noted among diseases of the oral mucosa, especially lichen planus (LP). This dictates the need to study the features of LP monitoring and routing of patient data. Currently, the national project «Healthcare» implies, in addition to the main medical federal projects, organizational and digital directions for the development of the Russian Federation. The purpose of the study is to conduct a sociological study of monitoring and routing of patients with lichen planus of the oral mucosa. Materials and methods. To achieve this goal, an anonymous survey of 287 dentists was conducted on the provision of dental therapeutic care to patients with LP SP using a questionnaire developed by us, consisting of 35 questions of clinical, organizational and social aspects. Results and discussion. Specialist doctors noted the need to consult patients using telemedicine technologies, to create an objective way to monitor the pathological process in LP. Conclusion. Dental treatment, aimed not only at eliminating symptomatic factors, but also carried out from the standpoint of preventive medicine, is one of the urgent tasks today. Dentists are acutely aware of the lack of computerized methods for monitoring and routing patients with LP SBP, which should be the goal of the developed medical complexes.