2016
DOI: 10.14232/analecta.2016.1.16-21
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Complaint Analysis Using 8D Method within the Companies in the Field of Automotive

Abstract: The eight disciplines (8D – Eight Disciplines of Problem Solving) model is a problem solving approach typically employed by quality engineers or other professionals and commonly used by the automotive industry. It is a meticulous process used to solve complex problems and its purpose is to identify, correct, and eliminate recurring problems, and it is useful in product and process improvement. The 8D is a method of analysis that after the detection of an irregularity, identifies and seeks the methods of solvin… Show more

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Cited by 6 publications
(1 citation statement)
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“…Pre 8D: Recognized the problem that will be solved, a discussion with management and all related leaders is needed to decide and prioritize existing problem to be solved. The 8-disciplines consists of: [2] [5] [6] [7] [8] Prepare and Plan for the 8D: Generated plan for solving the problem and determine the prerequisites.…”
Section: D Disciplines Stepsmentioning
confidence: 99%
“…Pre 8D: Recognized the problem that will be solved, a discussion with management and all related leaders is needed to decide and prioritize existing problem to be solved. The 8-disciplines consists of: [2] [5] [6] [7] [8] Prepare and Plan for the 8D: Generated plan for solving the problem and determine the prerequisites.…”
Section: D Disciplines Stepsmentioning
confidence: 99%