Concepts of Quality in Higher Education

Educational Consumers or Educational Partners: A Critical Theory Analysis

“…Harker (1995, p. 33) makes a similar observation, and notes that an examination of the trends in higher education reveals the central importance of performativity in driving the quality agenda in national higher education systems (emphasis added). Lindsay (1992Lindsay ( , 1993, in examining concepts of quality in higher education, discerns two main approaches to quality, the "production-measurement" and the "stakeholder-judgement" views. He concludes that, in discussions of quality, it is the former approach that is generally dominant, in the Australian context in the last decade, particularly in government circles.…”

Accreditation in Higher Business Education in the Private Sector: The Case of Jordan

“…While there are many definitions of quality assurance in the literature (e.g., see Ball 1985;Birnbaum 1994;Lindsay 1992), in essence, as already noted, quality assurance refers to systematic management and assessment procedures adopted to monitor performance and achievements and to ensure achievement of specified quality or improved quality. For this reason some authors (e.g., Brennan, De Vries, & Williams 1997), prefer to use the term "quality assessment" instead of the term "quality assurance."…”

Achieving Competitive Advantage through Quality Management

“…In parallel, a second approach to the functioning of IHE (Lindsay, 1992 ) seeks to know the opinions on the quality of the services offered from interest groups (students, teaching and research personnel, staff administration and services, companies and public and private institutions, etc.). In the same vein are the works of Vroeijenstijn ( 1992 ), Middlehurst ( 1992 ), Harvey and Green ( 1993 ).…”