Conceptualizing smart citizen: relationships and reciprocity with smart government

Younus, Muhammad; Nurmandi, Achmad; Suswanta, Suswanta; Suardi, Wahdania

doi:10.1108/tg-02-2023-0016

Cited by 4 publications

(1 citation statement)

References 22 publications

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“…To address these challenges, smart city initiatives have emerged as a holistic solution (Saeedi et al , 2023). This necessitates the development of smart city which aims to address the complex challenges urban residents encounter (Younus et al , 2023; Visvizi and Lytras, 2018). The term “smart city” pertains to a type of urban development that effectively uses information and communication technologies (ICT) to automate city operations and enhance the quality of life for citizens, enabling them to engage in various activities such as living, working, travelling and prospering (Saeedi et al , 2023; Visvizi, 2022; Chui et al , 2018).…”

Section: Introductionmentioning

confidence: 99%

Smart mobility in smart cities: transforming the experiences of citizens into the future of smart cities

Dash

2024

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Purpose This study aims to identify the determinants that influence citizen’s behavioural intention and continuous usage intention of smart mobility services in Indian smart cities with the help of an extended technology acceptance model. Design/methodology/approach This study uses a quantitative methodology to analyse the data collected from 509 residents of smart cities in India. The study used the partial least squares structural equation modelling approach to test the proposed hypotheses. Findings The study highlights the importance of perceived usefulness and ease of use in influencing citizens’ attitudes and intentions towards smart mobility services. Positive attitudes significantly impact behavioural intentions, which, in turn, link to continuous usage intentions. Originality/value This study contributes to the existing body of knowledge on smart cities and technology adoption, specifically in the area of smart mobility. The study’s findings will help service providers and policymakers to develop more robust strategies for the future.

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Section: Introductionmentioning

confidence: 99%

Smart mobility in smart cities: transforming the experiences of citizens into the future of smart cities

Dash

2024

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Implementation of the Smart City Concept in the Dimensions of Smart People, Smart Mobility, and Smart Governance for the Realization of Jakarta Smart City

Tasa,

Fridayani,

Isnadi

2024

SHS Web Conf.

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This research aims to see how the implementation of the Smart City concept at DKI Jakarta especially on the smart people, smart mobility, and smart governance dimensions to realize Jakarta Smart City. Jakarta’s seriousness in developing the Smart City concept to provide services and public welfare that are more efficient, effective, and sustainable can be seen from the IMD Smart City Report 2023, where Jakarta is ranked 102 out of 141 cities in the world, outperforming two other Indonesian cities, Medan and Makassar. This research uses qualitative descriptive methods based on secondary data from digital news media. The data is processed using NVivo 14 as a research tool. Based on the results of research, it was found that the implementation of the Smart City concept at Jakarta showed that (1) Smart People, with the development of the digital society; (2) Smart Mobility, has been available integrated public transportation; (3) Smart Governance, which is marked by the policies that have been established in connection with the application of the smart city concept. This also showed that the implementation of Smart City concepts in Jakarta has gone well and continues to develop until now.

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Commitment and trust: fostering socio-economic development through voluntary data exchange between governmental and commercial entities

Darmenova,

Andersen

2024

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Purpose This paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The research also discovers whether data sharing can be a vital instrument to foster city socio-economic development. Design/methodology/approach Inspired by the engaged scholarship approach, this research explores the economic and operational results of data integration from two different information sources, the legislation impact and the effects on citizens as final beneficiaries. Over a period of 27 months, the authors observed changes the voluntary data sharing brings in traditional interaction between multiple ecosystems. The impact of positive and negative factors was validated via 12 exit interviews with key stakeholders. Findings Voluntary data sharing is driven by parties’ goodwill to improve public services for residents, the organisations gain tremendously much more benefits than they can do separately on their own. When the parties commit to voluntarily share data, this increases trust in each other and the responsibility of each data contributor. This research proposes that the Commitment-Trust theory is well-replicable for the government-to-business relationship. Originality/value This research contributes to the current body of knowledge of voluntary data exchange between different ecosystems, especially between a government and its environment. This paper presents a relevant project deployment from an emerging economy and its consequences for a city municipality, businesses and residents.

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Conceptualizing smart citizen: relationships and reciprocity with smart government

Cited by 4 publications

References 22 publications

Smart mobility in smart cities: transforming the experiences of citizens into the future of smart cities

Smart mobility in smart cities: transforming the experiences of citizens into the future of smart cities

Implementation of the Smart City Concept in the Dimensions of Smart People, Smart Mobility, and Smart Governance for the Realization of Jakarta Smart City

Commitment and trust: fostering socio-economic development through voluntary data exchange between governmental and commercial entities

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