Conditions and factors for energy supply company business process organization concerning payment acceptance

Abstract

In the prevailing era, the most relevant issues seem to be the development of an adaptive policy of an energy sales company to ensure financial stability and sustainable development in the course of energy sales activities. This study continues the cycle of the author's general
 research devoted to the methodological issues of an adaptive policy development in relation to the key business processes of energy sales activities implemented by an energy sales company, the specifics of its work as a guaranteed energy (capacity) supplier, etc. The article examines the conditions and factors that determine the need to develop an adaptive system for an energy sales company to organize payment acceptance. When it comes to the business process organization for payment acceptance, energy retail companies need to take into account the conditions and factors that set the long-term trend in this area: changes in legislation, the strength of market competition and the trends of the payment acceptance market infrastructure, the ongoing coronavirus infection pandemic, and the ongoing technological change. Management decision-making should be based on the principles of economic feasibility and efficiency in conjunction with legal requirement compliance. Power supply companies need to use the conditions and factors highlighted in the study to build up competitive advantages in the field of payment acceptance organization, to maintain and develop their market position, which can only be done through an adaptation policy in this area. For the purpose of economic efficiency increase concerning organization payment acceptance business process, energy sales companies need to plan the indicators of the payment acceptance system, implement measures for their implementation (achieve target values), carry out the analysis of the achieved results and their reflection, which will ensure timely and reasonable acceptance of management decisions.

Adaptive Management of the Payment Acceptance System in an Energy Marketing Company in the Context of Ensuring a Strategy to Increase Financial Stability

“…Стратегия повышения финансовой устойчивости энергосбытовой компании основывается на выработке оптимального механизма управления всеми имеющимися ресурсами и бизнес-процессами [1][2][3], что подразумевает выстраивание эффективного управления такими областями, как:…”

Methodological Approach to Risk Management of the Business Process of Organizing Payment Acceptance in an Energy Marketing Company as an Element of Its Production and Financial Activities

“…-управление рисками бизнес-процесса организации приема платежей в энергосбытовой компании, присущими организации приема платежей в энергосбытовой компании [3].…”

Risk-Oriented Approach to Managing the Development of the Payment Acceptance System of an Energy Sales Company

“…Риск-ориентированный подход к управлению развитием системы приема платежей энергосбытовой компании подразумевает, что принятые управленческие решения должны быть направлены на максимально эффективное использование тарифного источника средств для решения данных задач в условиях его ограниченности с учетом факторов, внешней и внутренней среды, новых возможностей для укрепления конкурентного потенциала в этой сфере, задания вектора устойчивого развития. Проведение такой работы находится в русле разработки концепции адаптивного управления системой приема платежей энергосбытовой компании как одного из наиболее важных бизнес-процессов, присущих специфике сбыта электроэнергии [1][2][3].…”