2021
DOI: 10.1016/j.ijmedinf.2020.104290
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Consultation length and no-show prediction for improving appointment scheduling efficiency at a cardiology clinic: A data analytics approach

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Cited by 39 publications
(18 citation statements)
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“…These characteristics make them particularly appealing for developing risk prediction algorithms that can be deployed at the level of populations for health system planning. While there is an increasing number of risk prediction models intended for clinical use in individuals in an ambulatory setting,25–28 there are few examples of a single, unified model that can be deployed on routinely collected data to regularly support population health and health system management 29. Databases with analogous AHD are available in most single-payer healthcare systems such as the UK, Australia and New Zealand.…”
Section: Introductionmentioning
confidence: 99%
“…These characteristics make them particularly appealing for developing risk prediction algorithms that can be deployed at the level of populations for health system planning. While there is an increasing number of risk prediction models intended for clinical use in individuals in an ambulatory setting,25–28 there are few examples of a single, unified model that can be deployed on routinely collected data to regularly support population health and health system management 29. Databases with analogous AHD are available in most single-payer healthcare systems such as the UK, Australia and New Zealand.…”
Section: Introductionmentioning
confidence: 99%
“…Further, these studies did not explain the DOS model’s predictions. Studies whose feature set is similar to ours [ 25 , 26 ] developed ML models to predict length of physician appointment and length of stay in the emergency department, however, they have not analyzed DOS, nor have they generated explanations for their predictions.…”
Section: Introductionmentioning
confidence: 99%
“…e application of machine learning techniques in topics related to healthcare has been varied. For example, Srinivas and Salah [20] applied classification techniques, Random Forest, and deep neuronal networks to estimate consultation length and to predict noshows at a cardiology clinic; in [16], artificial neural networks models and multiple regression models were used to forecast blood supply at blood centers; in [21], supervised machine learning classifiers were induced to develop predictive models that identify the risk of a patient no-show to a clinical site; in [22], the authors compared four ML algorithms, namely, logistic regression, Random Forest, gradient boosting machine, and artificial neural networks to identify which one has the best performance to predict the patientspecific risk of late arrival to some ambulatory care clinics. In general, the research works report an effectiveness of around 80% to predict the event of interest, which provide evidence of the viability to apply ML techniques to help in healthcare problems.…”
Section: Introductionmentioning
confidence: 99%