“…When consumer encounters a brand involved in CSR (2015), Pino et al (2016), Kim and Bae (2016), Boccia and Sarnacchiaro (2017), and Luffarelli and Awaysheh (2018) provide strong evidence to the above fact. Also, a considerable number of studies strongly provide evidence that CSR does not have a direct positive relationship with business outcome (Pai, Lai, Chiu, & Yang, 2015;Wong pitch et al, 2015;Wu & Lin, 2014). However, a consumer cuts across several stages in his purchase behavior, and the significant stages are the cognitive, affective, and cognitive components leading to purchase intention.…”