Cost of quality in healthcare: a case study in a clinical laboratory

Zahar, Mouna; Barkany, Abdellah El; Biyaali, Ahmed El

doi:10.1504/ijpqm.2016.075254

Cited by 6 publications

(1 citation statement)

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“…On the other hand, when talking about quality, the costs that this entails are taken into account. Consequently, Zahar et al (2016) in their study on quality costs in medical care, applied the quality cost model (COQ) to estimate the activities related to COQ in a clinical laboratory resulting in the majority of costs invested in 'good quality' costs. In the same way the study of quality costs can determine the quality status of an organisation.…”

Section: Health and Quality At The International Levelmentioning

confidence: 99%

Methodology of classification, forecast and prediction of Healthcare Providers Accredited in High Quality in Colombia

Dominguez

Herrera

Fontalvo

2019

IJPQM

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This research presents a methodology for classification, forecasting and prediction of healthcare providers accredited in Colombia. For this purpose, a quantitative, descriptive and predictive analysis was carried out of 27 institutions accredited in Colombia by 2016. Consequently, the machine learning techniques cluster analysis and artificial neural networks were used to define business profiles of the institutions under study. The method classifying, forecasting and predicting the membership of a healthcare provider to a business profile, previously created based on the high-quality patterns of accreditation. The input variables were assets, account receivable, inventory, property and equipment and the output variables health service sales and net profit. The cluster analysis defined two main groups. 1) accredited institutions in the process of financial consolidation; 2) accredited institutions financially sound. The process of forecasting and prediction through the creation of an artificial neural network yielded a 95% CI (088, 0.9975) precision in the classification, and 100% and 80% for sensitivity and specificity values respectively. The results evidence the capacity of the proposed methodology to recognise the characteristics and association patterns of HCP accredited in high quality.

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Section: Health and Quality At The International Levelmentioning

confidence: 99%

Methodology of classification, forecast and prediction of Healthcare Providers Accredited in High Quality in Colombia

Dominguez

Herrera

Fontalvo

2019

IJPQM

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Estimating the cost of quality of errors in the analytical phase

Schmidt

Pearson

2019

Clinica Chimica Acta

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A multidimensional longitudinal meta-analysis of quality costing research

Chatzipetrou

Moschidis

2018

IJQRM

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Purpose The purpose of this paper is to examine the longitudinal evolution of quality costs measurement, depicted in 99 real data studies of the last 30 years. A meta-analysis of these articles is conducted, in order to highlight the evolution of the variables that have been used for the study of quality costing, in relation to the date of publication, business sector and geographical origin of each paper. Design/methodology/approach The analysis of the cost components has been conducted with the use of multiple correspondence analysis, which is a useful tool for the exploration of the interrelations among all elements, aiming at the identification of the dominant and most substantial tendencies in their structure. Findings The findings suggest that the level of analysis of quality costs is related to the date of publication, the business sector and the origin of each research. Furthermore, it is pointed out that the most prominent prevention costs are related to suppliers’ assurance, internal audit and new product’s design and development. Appraisal costs are mostly defined by quality audits and procurement costs, while failure costs by defect/failure analysis, low quality losses, complaint investigation and concessions and warranty claims. Originality/value The present paper is a longitudinal meta-analysis of 99 quality cost papers that have been published in the last 30 years. It explores the evolution of research in quality costing, not only in relation to the cost components in use, but also in terms of date of publication, business sector and geographical origin of the studies.

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Cost of quality in healthcare: a case study in a clinical laboratory

Cited by 6 publications

References 0 publications

Methodology of classification, forecast and prediction of Healthcare Providers Accredited in High Quality in Colombia

Methodology of classification, forecast and prediction of Healthcare Providers Accredited in High Quality in Colombia

Estimating the cost of quality of errors in the analytical phase

A multidimensional longitudinal meta-analysis of quality costing research

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