“…The decision support system (DSS), an interactive, flexible, and adaptable computer‐based information system with an easy‐to‐use interface, is designed specifically to support the solution of semi‐structured management problems and thereby improve decision making (Xie, ). Optimisation modules have also been used to support the solution of analytical problems (Turban, ; Karmakar et al ., ; Tsai, ; Goodwin & Russomanno, ; Kong et al ., ; Du et al ., ; Kuo, ; Penar & Wozniak, ; Chuang & Huang, ; Day & Nandi, ).…”