2016
DOI: 10.1007/s10447-016-9269-4
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Counseling via Avatar: Professional Practice in Virtual Worlds

Abstract: Professional counselors (n = 5) from the United States (2), Australia, the United Kingdom and the Netherlands were interviewed about the provision of counseling services in the multi-user virtual environment (MUVE) Second Life (SL). Using Strauss and Corbin's (1998) method, qualitative data analysis yielded four themes: (i) encapsulating the immersive experience inherent in virtual worlds, (ii) contributions to successful avatar-based counseling, (iii) the practice of MUVE counseling, and (iv) practitioners' p… Show more

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Cited by 15 publications
(17 citation statements)
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“…In the digital era, taking benefit from Information and Communication Technology (ICT) with its recent development has been emerged widely amongst society's daily life for instance virtual interaction [1], virtual counselling [2,3,4], business [5,6], online tourism service [7,8] and public service online system [9,10]. It can be viewed that this rapid growth has been a keystone in underlying such activities to enhance the easiness and convenience.…”
Section: Introductionmentioning
confidence: 99%
“…In the digital era, taking benefit from Information and Communication Technology (ICT) with its recent development has been emerged widely amongst society's daily life for instance virtual interaction [1], virtual counselling [2,3,4], business [5,6], online tourism service [7,8] and public service online system [9,10]. It can be viewed that this rapid growth has been a keystone in underlying such activities to enhance the easiness and convenience.…”
Section: Introductionmentioning
confidence: 99%
“…Conditions that should be signs of online counseling service seen from various sectors, including information with regard to the limitation of service, service advantages, competence of counselors, a variety of problems that may arise during the counseling session online, the possibilities for further face-to-face sessions, and various other things that may need to be known by the client (Kanani & Regehr, 2003;Musiat et al, 2014;Witt et al, 2016). Principles in counseling who became the core of online counseling process should also be the consideration for counselors who provide online services ethics of counseling online.…”
Section: Resultsmentioning
confidence: 99%
“…One of the counseling format that has great potential in the use and development of online counseling service is using the internet technology as a communication media between client and counselor (Ardi & Yendi, 2013; Avery, Meng, & Mills, 2014; Hertlein, Blumer, & Smith, 2014;Robinson, Hill, & Kivlighan Jr, 2015;Witt, Oliver, & McNichols, 2016). This is would be able to encourage and support communication continuously and create an atmosphere and counseling relationships that can be developed further in conjunction with the evolution of technology and the practice of counseling itself (Ardi & Yendi, 2013;Avery et al, 2014;Pruthi et al, 2013;Robinson et al, 2015).…”
Section: Introductionmentioning
confidence: 99%
“…Currently, the prevalence of VH in health applications appears to lag behind that in other areas, such as education and training [ 118 , 119 ] or serious games [ 120 ], which is not surprising given the concerns about patient safety [ 121 ], ethical and legal issues [ 122 ], and perception of professional counselors [ 123 ]. Technological advancements will continue to augment VH capabilities; equally important is identifying the design tradeoffs associated with those capabilities in patient-facing systems.…”
Section: Discussionmentioning
confidence: 99%