Creating smarter cities: Considerations for selecting online participatory tools

Afzalan, Nader; Sanchez, Thomas W.; Evans-Cowley, Jennifer

doi:10.1016/j.cities.2017.04.002

Cited by 106 publications

(92 citation statements)

References 82 publications

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“…For instance, Songdo (South Korea) deployed technology applications when building city infrastructure and utilities to enhance the efficiency of the city [30][31][32] and the planned King Abdullah Economic City (Saudi Arabia) will be wired with high-speed broadband infrastructure with all urban operations managed through Integrated Operation Centers [33,34]. While some studies indicate that economic development and quality of life improvements are the primary objectives of SC projects [35], these studies lack a holistic discussion of how such projects could be implemented in a developing nation context. Moreover, recent studies have indicated that SCs, such as Tianjin (China) and Songdo (South Korea), which received much attention for their efficiency, environmental sustainability, and eco-technologies, failed to recognize the complexity of the sociocultural and economic processes that form a city [36].…”

Section: Review Of Smart City Definitions and Practicesmentioning

confidence: 99%

Understanding the What, Why, and How of Becoming a Smart City: Experiences from Kakinada and Kanpur

Gupta

Hall

2020

Smart Cities

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Rapid urbanization can result in challenges, such as overcrowding, congestion, and a lack of urban services. To address these challenges, an increasing number of communities are exploring the concept of a smart city (SC). Although rapid urbanization is a problem for cities around the world, its consequences can be severe for those located in developing nations. While previous studies have focused on SCs that were built from the ground up, there is a critical need for studies that focus on how to advance SC initiatives in developing regions faced with limited land and resources. This study identified two proposed SCs in India-Kakinada and Kanpur-which are currently implementing SC projects to explore their SC transformation. This case study aims to explore how "smartness" is understood in these cities and examines the local conditions shaping SC objectives by studying the existing issues in the cities, the proposed projects, and the perception of SC experts on a) what they understand by "smartness"; b) why cities want to become smart; and c) how they will become smart. The study findings indicate that although the high-level goals of the proposed SCs in India are similar to those of existing SCs in developed nations, the underlying objectives and strategies vary and are shaped by the urbanization challenges facing the Indian cities. This research also highlights the key questions a SC planning effort should address, especially in a developing nation context.

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Section: Review Of Smart City Definitions and Practicesmentioning

confidence: 99%

Understanding the What, Why, and How of Becoming a Smart City: Experiences from Kakinada and Kanpur

Gupta

Hall

2020

Smart Cities

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“…Other authors identified four levels for social media-based citizens-government relationship: information sharing, interaction, coproduction, and self-organization (Falco & Kleinhans, 2018). Citizens' digital skills should be considered when choosing the best online participatory tools, and smarter cities should take into account capacities and needs of their communities when adopting new participatory technologies (Afzalan, Sanchez, & Evans-Cowley, 2017).…”

Section: New Media -Enhancer Of the Citizens' Voicementioning

confidence: 99%

Urban Changes and Citizens’ Engagement by Using Digital Media

Nechita¹

2019

SSL

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New media and digital communication tools give an authentic voice to citizens, allowing them not only to be better informed, but also to be initiators of social change. Relatively new concepts related to digital communication tools that are extensively used in business and brand communication (co-creation, digital storytelling, virtual worlds or gamification) have to be considered from the perspective of engaging citizens in urban planning, design or urban regeneration projects Three international case studies are briefly described as examples of good practice for a creative and innovative way of using digital media tools for engaging citizens with theirs cities.

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“…Although there are several concepts of smart cities, a point of convergence among several of them is the feasibility of increasing social participation in the management process of municipalities, which may occur through (i) more transparent management, depending on the increased information available; (ii) more participative management, thanks to tools that enable citizens to propose and follow-up suggestions; and (iii) the possibility of developing instruments that make the participation process more efficient through the use of discussion environments and the availability of information about certain processes (Afzalan, Sanchez & Evans-Cowley, 2017;Caragliu, DelBo & Nijkamp, 2011;Cury & Marques, 2016;DeJong et al, 2015).…”

Section: Introductionmentioning

confidence: 99%

“…Thus, considering both the concept of smart cities and the challenges related to social participation, using the concept of smart cities becomes an appropriate strategy to rethink the communication processes of municipal councils, seeking to improve them through the use of information technologies in order to implement a structure for the dissemination of actions taken, to allow greater control by society over the policies carried out and to enable social participation in decisions. However, before making any effort to create and implement a technology-based tool, one must know whether it would be useful and how best to develop it, as the adoption of social participation tools must meet the specificities of each case (Afzalan et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

Utilização do conceito de cidades inteligentes para repensar os processos de comunicação dos Conselhos Municipais

et al. 2020

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The concept of smart cities addresses how information technology can improve a city’s processes and suggests greater participation among the population in these processes. The purpose of this article was to use this concept as a support to rethink the communication processes of municipal councils, seeking ways to improve them through the use of information technologies, which would allow improving the structure for the dissemination of actions taken by the councils and increasing social control over public policy planning and implementation. For this, the communication processes of the municipal councils of a small city were analyzed. These processes were then evaluated and discussed in light of the concept of smart cities. As a result, it was found that the communication processes analyzed are flawed and need improvement, especially regarding their scope, which should include the possibility of manifestation by society. Initiatives related to the concept of smart cities that could solve the identified problems are also discussed. Based on the collected data, the requirements and functionalities for the development of a technology-based communication tool that could enable faster and more effective communication between the counselors, between the councils and society and between the councils and their government departments are suggested. Finally, it is suggested that future research assesses within the population the reasons why social participation in municipal councils is low.

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Creating smarter cities: Considerations for selecting online participatory tools

Cited by 106 publications

References 82 publications

Understanding the What, Why, and How of Becoming a Smart City: Experiences from Kakinada and Kanpur

Understanding the What, Why, and How of Becoming a Smart City: Experiences from Kakinada and Kanpur

Urban Changes and Citizens’ Engagement by Using Digital Media

Utilização do conceito de cidades inteligentes para repensar os processos de comunicação dos Conselhos Municipais

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