“…Hybrid governance in MaaS and what it entails for sustainable mobility remain largely understudied both in the technical and the social science literature. The role of data and AI is covered mostly by technical literature, which is typically limited to trusted and secure transactions, data privacy, standardisation, and user customisation (Abduljabbar et al, 2019;Diran et al, 2021;Nikitas et al, 2020;Paiva et al, 2021;Wu et al, 2018). Literature on MaaS governance is largely from the social sciences and focuses on new business models that emerge through MaaS and the role of multiple human actors (Audouin & Finger, 2018;Pangbourne et al, 2019;.…”