Proceedings of 1996 Information Systems Conference of New Zealand
DOI: 10.1109/iscnz.1996.554946
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Describing the problem situation in IS studies using SSM: a practitioners view

Abstract: The rich picture technique is probably the tool most quoted to be used in describing a problem situation within Soft Systems Methodology, particularly in the academic literature. As this paper indicates, the authors' practical experience however show that there are numerous supplementary techniques known to have been used in the agreement and expression of the current problem situation. This paper attempts to describe those tools and techniques.

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Cited by 4 publications
(2 citation statements)
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“…A rich picture is a tool from the soft systems methodology domain, originally defined as "the expression of a problem situation compiled by an investigator, often by examining elements of structure, elements of process, and the situation climate" (Checkland, 1999). It establishes the issues that concern the parties involved and focuses on the interactions that take place (Fillery, Rusli, & James, 1996). It provides a holistic view of the problem domain instead of focusing on specific problem situations.…”
Section: Discussionmentioning
confidence: 99%
“…A rich picture is a tool from the soft systems methodology domain, originally defined as "the expression of a problem situation compiled by an investigator, often by examining elements of structure, elements of process, and the situation climate" (Checkland, 1999). It establishes the issues that concern the parties involved and focuses on the interactions that take place (Fillery, Rusli, & James, 1996). It provides a holistic view of the problem domain instead of focusing on specific problem situations.…”
Section: Discussionmentioning
confidence: 99%
“…This is reflected in the literature in the plethora of examples showing successful adaptation/extension of SSM across a range of engineering disciplines. Fillery, Rusli, and James [1996]…”
Section: Review Of the Literaturementioning
confidence: 99%