Determinants of firms' knowledge management system implementation: An empirical study

Wang, Yumin; Wang, Yao-Ching

doi:10.1016/j.chb.2016.07.055

Cited by 69 publications

(45 citation statements)

References 70 publications

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“…However, Jordanian banks must be aware that KMS is not standalone systems; therefore, it must be proficiently integrated with all business contexts. Further, KMS requires a long time to be understood effectively (Wang & Wang, ). However, training should not stop once the user knows the basic principles for KMS and how to use it; training courses should be conducted periodically.…”

Section: Discussionmentioning

confidence: 99%

Antecedents and consequences of knowledge management systems usage in Jordanian banking sector

Okour

Chong

Asmawi

2018

Knowl Process Manag

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The purpose of this paper is to provide an empirical understanding for the antecedents and consequences of knowledge management system (KMS) usage among decision makers in Jordanian banks. The model of this paper was developed through extending the diffusion of innovation (DOI) along with information system (IS) success model, on which eight hypotheses are developed. In total, 341 usable questionnaires were used for further analysis. Structural equation modeling was used to analyze and test the developed hypotheses. The findings showed that system compatibility and complexity (technological antecedents) and top management support and trust (organizational antecedents) are significantly affecting the KMS usage. As well as, results showed that decision-making effectiveness along with user satisfaction are considered as key consequences for KMS usage. Furthermore, the findings of this study indicated that user satisfaction significantly mediates the relationship between KMS usage and decision-making effectiveness. Practically, this paper offers an empirical paradigm for the significance of KMS and effective usage. This paper provides the essential required guidelines for decision makers who are using the KMS's in order to strengthen their job performance, particularly decision-making context. Theoretically, results of this paper were based on the utilization of two important theoretical models (DOI and IS success) into one integrated model. At the individual level, this study opens the window to the new proposed model to be utilized in the future research of KMS usage.

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Section: Discussionmentioning

confidence: 99%

Antecedents and consequences of knowledge management systems usage in Jordanian banking sector

Okour

Chong

Asmawi

2018

Knowl Process Manag

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“…Many researchers have suggested combining more than one theoretical perspective to better explain the adoption of technology at the organizational level (Salahshour Rad, Nilashi, & Mohamed Dahlan, 2018;Oliveira & Martins, 2011;Wang & Wang, 2016). In order to better understanding the technology adoption organizational decisions, the background study should be details, and the variables should be adapted to the complexity of change (Oliveira, Thomas, & Espadanal, 2014;Salahshour Rad et al, 2018).…”

Section: Conceptual Modelmentioning

confidence: 99%

“…In order to better understanding the technology adoption organizational decisions, the background study should be details, and the variables should be adapted to the complexity of change (Oliveira, Thomas, & Espadanal, 2014;Salahshour Rad et al, 2018). Diffusion of innovation is consistent with TOE framework (Oliveira et al, 2014;Salahshour Rad et al, 2018;Wang & Wang, 2016).…”

Section: Conceptual Modelmentioning

confidence: 99%

Investigating Determinants Of Big Data Analytics Adoption In Malaysian Smes

Hong¹

2020

European Proceedings of Social and Behavioural Sciences

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“…Although some authors (see Davenport & Prusak, ; Grant, ; Holsapple & Joshi, ; Koulopoulos & Frappaolo, ; Nonaka & Takeuchi, ; Skyrme & Amidon, ; Wiig, ) drew attention to knowledge as a key economic factor almost two decades ago, knowledge as an element of management has become an area of serious scientific studies mostly in the last 15 years (see Akhavan, Jafari, & Fathian, ; Artail, ; Chenari, Nazem, & Safari, ; Chong & Chong, ; Chourides, Longbottom, & Murphy, ; Du Plessis, ; Robinson, Anumba, Carrillo, & Al‐Ghassani, ; Yang, ; Wang & Wang, ; Watanabe, Benton, & Senoo, ; Zheng, Yang, & McLean, ). The ability to effectively and efficiently manage knowledge is becoming increasingly crucial in today's fast changing and data‐driven economy.…”

Section: Introductionmentioning

confidence: 99%

“…Knowledge management enables an organisation to gain insight and learn from its own experience, processes, and specific activities. However, in order to accomplish this effectively, it is considered crucial to identify factors that affect effectiveness of knowledge management initiatives (Wang & Wang, ; Yeh, Lai, & Ho, ). Knowledge management enablers support new knowledge development within an organisation as well as its utilisation, sharing, and protection.…”

Section: Introductionmentioning

confidence: 99%

Factors affecting effectiveness of knowledge management: A case of Bosnia and Herzegovina trade enterprises

Biloslavo

Kljajić‐Dervić

Dervić³

2018

Knowl Process Manag

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The paper presents a conceptual model of factors affecting knowledge management effectiveness and determines whether knowledge management exerts a positive impact on business performance in trade enterprises of Bosnia and Herzegovina. Research data have been collected through a survey. The research sample was composed of 317 Bosnian companies that employ from 10 to 600 employees. Collected data were analysed by use of factor analysis and structural equation modelling. This is the first research carried out to prove influence of some organisational factors on knowledge management effectiveness in developing country such as Bosnia and Herzegovina by use of structural equation modelling. The research results suggest that organisational culture mediates the impact of human capital, information technology, organisational structure, and leadership on knowledge management effectiveness and confirm the hypothesis that the latter influences financial and nonfinancial indicators of business performance. The findings carry theoretical implications for knowledge management literature as they extend the scope of research on knowledge management from examining a set of independent organizational factors to examining a system‐wide mechanism that connects organisational elements and knowledge management effectiveness. The results of this study also provide a practical reference for the business when the latter considers investment into knowledge management system development, thus increasing their chance for success especially within developing countries.

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Determinants of firms' knowledge management system implementation: An empirical study

Cited by 69 publications

References 70 publications

Antecedents and consequences of knowledge management systems usage in Jordanian banking sector

Antecedents and consequences of knowledge management systems usage in Jordanian banking sector

Investigating Determinants Of Big Data Analytics Adoption In Malaysian Smes

Factors affecting effectiveness of knowledge management: A case of Bosnia and Herzegovina trade enterprises

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