Determining e-learning success factor in higher education based on user perspective using Fuzzy AHP

Anggrainingsih, Rini; Umam, Muhammad Zuhrul; Setiadi, Haryono

doi:10.1051/matecconf/201815403011

Cited by 23 publications

(21 citation statements)

References 13 publications

(15 reference statements)

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“…In [21], the authors evaluated the CSFs of E-learning from both the instructor and student perspectives at Sebelas Maret University. They stated that they used AHP and fuzzy techniques to determine the ranking of the CSFs from both perspectives.…”

Section: Analytic Hierarchy Process (Ahp) and E-learningmentioning

confidence: 99%

E-Learning Critical Success Factors during the COVID-19 Pandemic: A Comprehensive Analysis of E-Learning Managerial Perspectives

2020

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During the COVID-19 pandemic, educational institutions were shut down all over the world, which impacted over 60% of students and caused a massive disruption of the education system. The goal of this paper was to identify the critical success factors for E-learning during COVID-19 using the multi-criteria Analytic Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) techniques to enhance the educational process. Data were generated by interviewing 69 E-learning managers in educational institutions during COVID-19 based on defined evaluation criteria and E-learning approaches through several channels. We found that technology management, support from management, increased student awareness to use E-learning systems, and demanding a high level of information technology from instructors, students, and universities were the most influential factors for E-learning during COVID-19. Among the five learning systems, blended learning was the most suitable learning system to practice. These results demonstrated that, regardless of how extraordinary the technology is in an educational institution, the readiness of E-learning execution played a large role in boosting the educational process during the COVID-19 pandemic.

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Section: Analytic Hierarchy Process (Ahp) and E-learningmentioning

confidence: 99%

E-Learning Critical Success Factors during the COVID-19 Pandemic: A Comprehensive Analysis of E-Learning Managerial Perspectives

2020

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“…Next, FAHP was employed to rank various E-Learning factors to achieve E-Learning performance. The five most important factors from the students as well as the instructors' point of view were derived [26]. Research on E-learning website selection and ranking have been carried using fuzzy Complex Proportional Assessment (COPRAS) [27], weighted distance-based approximation [28], multi attribute decision-making approaches [29], multi-attribute decision-making matrix methodology [30] and FAHP, COPRAS, VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR), Weighted Distance Based Approximation (WDBA) [31].…”

Section: Literature Reviewmentioning

confidence: 99%

Evaluating critical success factors in implementing E-learning system using multi-criteria decision-making

et al. 2020

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Learning using the Internet or training through E-Learning is growing rapidly and is increasingly favored over the traditional methods of learning and teaching. This radical shift is directly linked to the revolution in digital computer technology. The revolution propelled by innovation in computer technology has widened the scope of E-Learning and teaching, whereby the process of exchanging information has been made simple, transparent, and effective. The E-Learning system depends on different success factors from diverse points of view such as system, support from the institution, instructor, and student. Thus, the effect of critical success factors (CSFs) on the E-Learning system must be critically analyzed to make it more effective and successful. This current paper employed the analytic hierarchy process (AHP) with group decision-making (GDM) and Fuzzy AHP (FAHP) to study the diversified factors from different dimensions of the web-based E-Learning system. The present paper quantified the CSFs along with its dimensions. Five different dimensions and 25 factors associated with the web-based E-Learning system were revealed through the literature review and were analyzed further. Furthermore, the influence of each factor was derived successfully. Knowing the impact of each E-Learning factor will help stakeholders to construct education policies, manage the E-Learning system, perform asset management, and keep pace with global changes in knowledge acquisition and management.

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“…These barriers are appraised and prioritized by using FAHP to deal with them (Naveed et al, 2018). Anggrainingsih et al (2018) study the e-learning success factors. FAHP method is used to determine the rank of factors' priorities (Anggrainingsih, Umam, & Setiadi, 2018).…”

Section: Introductionmentioning

confidence: 99%

“…Anggrainingsih et al (2018) study the e-learning success factors. FAHP method is used to determine the rank of factors' priorities (Anggrainingsih, Umam, & Setiadi, 2018). Pour et al (2017) presents a framework for appraising elearning systems by deploying FAHP and balanced scorecard methods (Jami Pour, Hosseinzadeh, Bagherzadeh Azar, & Taheri, 2017).…”

Section: Introductionmentioning

confidence: 99%

A fuzzy multi-criteria decision-making method for selection of criteria for an e-learning platform

Güldeş¹,

Gürcan²,

Atıcı³

et al. 2022

European Journal of Science and Technology

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Thanks to developing technology, one of the most significant changes in people's daily life routines have emerged in the education system. Due to developed software and hardware, people have begun to access, process, and share information regardless of time and place. Therefore, the internet-based teaching process, used alone or integrated with traditional education techniques, has brought many advantages and has become indispensable. Especially towards the end of 2019, the COVID-19 epidemic, which emerged in Wuhan, China, and spread worldwide, has again revealed that these systems have great importance for the future world. During the epidemic, traditional face-to-face education has been disrupted in many parts of the world, increasing online education. This situation has allowed increasing the number of studies on these systems. In particular, studies on the practical design of these systems are essential for the stakeholders of education systems. In this study, some significant criteria and sub-criteria are chosen based on literature and evaluated by using the fuzzy analytic hierarchy process.

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Determining e-learning success factor in higher education based on user perspective using Fuzzy AHP

Cited by 23 publications

References 13 publications

E-Learning Critical Success Factors during the COVID-19 Pandemic: A Comprehensive Analysis of E-Learning Managerial Perspectives

E-Learning Critical Success Factors during the COVID-19 Pandemic: A Comprehensive Analysis of E-Learning Managerial Perspectives

Evaluating critical success factors in implementing E-learning system using multi-criteria decision-making

A fuzzy multi-criteria decision-making method for selection of criteria for an e-learning platform

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