Developing an Organizational Reference Model by Selecting and Integrating Multiple References

Abstract

In view of the growing supply of reference models in various domains and in different formats, and the potential benefits to organizations using them, this article proposes to (1) present the theoretical background to the subject, and (2) situate and discuss issues associated with integrating such references. Adopting multiple reference models poses practical problems for organizations as regards where to look for the models, which to adopt, and once selected, how to ensure the references are consistent with each other and suited to the organization's particular features. As a possible avenue to solutions, this text describes the conception of an organization-specific reference model. The model proposed can be constructed by way of an articulated solution based on one or more reference models, which were selected thematically, subjected to adjustments for coherence and interrelationship, matched against the organizational culture, and explicitly formulated.

The evaluation and enhancement of quality, environmental protection and safety in seaports

“…Step 3. The reference model of an organization (in this case a seaport) may be seen as a general model which can be used for gaining other forms of models (Spiegel and Caulliraux, 2012). In compliance with this, an organization may be viewed as a network of interrelated processes that are focused towards achieving organizational goals (Oakland, 2004).…”

Process Management and Organizational Structure in Large Brazilian Companies: Multiple Case Study

“…The research protocol considers a set of questions to be worked together with the company interlocutors, and orients the collection of documents and evidence. The central questions of this study were: the OS of the company; the criteria used; concepts and theories behind the OS (Anand & Daft, 2007), theories that their formulators used (Burton et al, 2008); the degree of OS formalization (Galbraith, 2010); coordination mechanisms; role of process management in the context of the organizational design (Paim, Caulliraux & Cardoso, 2008); history of the structure (Bollingtoft et al, 2009); main norms / regulations of the sector impacting OS; guides and reference models (Spiegel & Caulliraux, 2012), etc., about OS in the organization; etc.…”

The evaluation and enhancement of quality, environmental protection and seaport safety by using FAHP

“…. , K, is calculated as The weight of KPI j , The reference model of an organization (in this case a seaport) may be seen as a general model which can be used to gain other forms of models (Spiegel and Caulliraux, 2012). In compliance with this, an organization may be viewed as a network of interrelated processes that are focused towards achieving organizational goals (Oakland, 2004).…”