Development and evaluation of the Communication over Language Barriers questionnaire (CoLB-q) in paediatric healthcare

Jungner, Johanna Granhagen; Tiselius, Elisabet; Wenemark, Marika; Blomgren, Klas; Lützén, Kim; Pergert, Pernilla

doi:10.1016/j.pec.2018.04.007

Cited by 8 publications

(3 citation statements)

References 27 publications

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“…The data from this review provide impetus to reevaluate the intercultural communication strategies of European health services and, by extension, in countries like the United States. The communication difficulties that migrant women encounter when accessing and using SRH services should be assessed with reliable and valid tools 73 in each health center and hospital and for providers such as midwives, nurses, and physicians. This must be pursued in order to identify women's communication barriers and to map what resources are available to health workers to overcome those barriers.…”

Section: Discussionmentioning

confidence: 99%

Language and Cultural Barriers and Facilitators of Sexual and Reproductive Health Care for Migrant Women in High‐Income European Countries: An Integrative Review

Barrio‐Ruiz,

Ruiz de Viñaspre‐Hernandez,

Colaceci

et al. 2023

J Midwife Womens Health

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IntroductionDealing with intercultural communicative barriers in European countries’ national health services is an increasing and necessary challenge to guarantee migrant women's right to health care. This integrative review describes the communication barriers and facilitators that migrant women encounter to access and use sexual and reproductive health (SRH) services in Europe.MethodsA literature search was performed to identify original studies in PubMed, CINAHL, PsycINFO, Web of Science, and Scopus, using keywords associated with migrant women and SRH services. This was supplemented by scanning the reference lists from relevant studies and similar reviews. Studies exploring the perspective of migrant women about communication barriers and facilitators to the access and use of SRH services were included, whereas those that solely explored health professional's experiences were excluded. Findings were organized into 4 themes: (1) verbal‐linguistic barriers, (2) nonverbal language barriers, (3) cultural barriers, and (4) communication facilitators.ResultsNineteen studies met the inclusion criteria. Results showed that when women had problems understanding or being understood by health professionals, they experienced feelings of anxiety, fear, insecurity, and discrimination that discouraged them from using SRH services. The most requested facilitators by women were health education, access to professional interpreters and translation of written information, and increasing the practitioners’ cultural competence.DiscussionCommunication barriers undermine migrant women's right to benefit from preventive SRH programs and to make informed decisions concerning their health. It is necessary to establish tailored plans in each health care center to improve intercultural communication that integrate facilitators proposed by women. Future research should provide solid evidence on the effectiveness of each facilitator implemented.

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Section: Discussionmentioning

confidence: 99%

Language and Cultural Barriers and Facilitators of Sexual and Reproductive Health Care for Migrant Women in High‐Income European Countries: An Integrative Review

Barrio‐Ruiz,

Ruiz de Viñaspre‐Hernandez,

Colaceci

et al. 2023

J Midwife Womens Health

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“…The research employed a descriptive crosssectional approach using a structured questionnaire which was developed based on the CoLB-q questionnaire and safety communication with some modifications relevant to the research. [25][26][27] The population of the study comprised outsourced security guards who worked for PT ABC, a security service company in Indonesia. PT ABC assigns its outsourced security guards to companies from various types of industries throughout Indonesia.…”

Section: Methodsmentioning

confidence: 99%

The Correlations between Language Barriers and Occupational Safety and Health Communication in Indonesia

Rojak¹,

Handayani²

2023

Int J Occup Saf Health

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Introduction: Miscommunication can cause accidents in workplaces due to the ineffective occupational safety and health (OSH) communication. There are many factors of ineffective OSH communication, one of which is the language barriers. Thus, this research aims to unveil the types of language barriers and its relation to the effectivity of OSH communication in Indonesia. Methods: A descriptive cross-sectional approach using a structured questionnaire was done in this research. The structured questionnaire survey was done among 102 workers in PT ABC, Indonesia. Spearman rho, a dedicated form of Pearson r, was used to determine the correlation between language barriers and effective OSH communication. Results: All of the types of language barriers except vernacular correlate positively, strongly and significantly to the effectivity of OSH communication (0.50 ≤ r ≤ 0.699, p-value < 0.05). Vernacular correlate positively, moderately, and significantly to the effectivity of OSH communication (r 0.497, p-value < 0.05). Conclusions: Based on the findings, OSH communication should be communicated accurately, clearly, and concisely in the language that everyone can understand.

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“…The questionnaire was piloted with 21 MDs working at a university hospital. To establish face validity of the questionnaire (see Jungner et al, 2018), two of the authors met with five pilot participants to discuss their responses. The respondents made a few minor suggestions regarding the phrasing and ordering of items.…”

Section: Quantitative Data Questionnairementioning

confidence: 99%

An English Needs Analysis of Medical Doctors in Western Japan

Willey

Tanimoto

McCrohan

et al. 2020

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Despite the importance of English to medical doctors (MDs), few studies have examined the English needs of MDs in EFL contexts. This paper describes an English needs analysis of MDs in western Japan, which aimed to identify how these MDs use English, which English skills were most important to their work, and what their views were on English education. Findings from a questionnaire survey of MDs at one university hospital and five nonuniversity hospitals showed that these MDs primarily used English to gather information, although they were dissatisfied with their university English education for failing to improve their speaking skills. Interviews revealed that English use in unscripted situations causes stress for these MDs, and that most of their English-speaking patients are not native English speakers. These findings suggest that Japanese MDs need general speaking skills more than discipline-specific expressions and vocabulary and signal the importance of communicative language teachers in English for specific purposes (ESP) education. 医師にとって英語は大変重要であるが、外国語としての英語に関する医師のニーズについて検討した研究は少ない。本研究は、西日本の大学病院あるいは一般病院で勤務する医師を対象に、質問紙およびインタビューにより英語ニーズとして英語使用状況、職務上重要な英語スキル、学生時代に受けた英語教育に対する意見を調査した。質問紙調査から、医師は、主に情報収集のために英語を使用しており、学生時代の英語教育ではスピーキングスキルを伸ばせないと不満を持っていることが示された。インタビューから、即興での英語使用はストレスであること、例え英語を話す患者であってもその多くがネイティブでないことが明らかとなった。以上のことから日本の医師には、領域特有の表現や専門用語より、一般的スピーキングスキルが必要であり、特定の目的のための英語（English for specific purposes、ESP）教育に関するコミュニカティブ・ランゲージ教育者の必要性が示唆された。 Keywords: English for medical purposes; interview; needs analysis; questionnaire

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Development and evaluation of the Communication over Language Barriers questionnaire (CoLB-q) in paediatric healthcare

Abstract: The CoLB-q can be used to map how healthcare personnel overcome language barriers through communication tools and to identify problems encountered in paediatric healthcare. Furthermore, the transparently described process could be used as a guide for developing similar questionnaires.

Cited by 8 publications

References 27 publications

Language and Cultural Barriers and Facilitators of Sexual and Reproductive Health Care for Migrant Women in High‐Income European Countries: An Integrative Review

Language and Cultural Barriers and Facilitators of Sexual and Reproductive Health Care for Migrant Women in High‐Income European Countries: An Integrative Review

The Correlations between Language Barriers and Occupational Safety and Health Communication in Indonesia

An English Needs Analysis of Medical Doctors in Western Japan

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