2008
DOI: 10.1016/j.dss.2007.10.008
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Do men and women use feedback provided by their Decision Support Systems (DSS) differently?

Abstract: This study investigates the effect gender has on the use of computer-based feedback and the impact that this feedback has on mood. The decision making process of men and women are investigated via a laboratory experiment using a previously validated Decision Support System (DSS) and a commonly used and negatively framed feedback. Grounded in human computer interaction theories highlighting the strong social component of computers and social feedback theories showing that men and women react to negative feedbac… Show more

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Cited by 42 publications
(32 citation statements)
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References 70 publications
(152 reference statements)
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“…While prior DSS research on performance has produced equivocal results with regard to performance improvements (Sharda, Barr, & McDonnell, 1988;Todd & Benbasat, 1999), the cognitive effort associated with DSS use can promote understanding of this issue. A DSS assists users to make better decisions when it extends user capabilities and enables them to overcome limited resources (i.e., effort and time) (Djamasbi & Loiacono, 2008;Todd & Benbasat, 2000). In the absence of the DSS, users may utilize heuristics or strategies (e.g., elimination by aspects) to attenuate the cognitive resources required for a given task (Speier & Morris, 2003).…”
Section: The Moderating Role Of Objective Task Complexitymentioning
confidence: 99%
“…While prior DSS research on performance has produced equivocal results with regard to performance improvements (Sharda, Barr, & McDonnell, 1988;Todd & Benbasat, 1999), the cognitive effort associated with DSS use can promote understanding of this issue. A DSS assists users to make better decisions when it extends user capabilities and enables them to overcome limited resources (i.e., effort and time) (Djamasbi & Loiacono, 2008;Todd & Benbasat, 2000). In the absence of the DSS, users may utilize heuristics or strategies (e.g., elimination by aspects) to attenuate the cognitive resources required for a given task (Speier & Morris, 2003).…”
Section: The Moderating Role Of Objective Task Complexitymentioning
confidence: 99%
“…Viktigt att tänka på är att återkoppling är ett samspel mellan den som ger åter-koppling och den som får återkoppling och att kön och självkänsla kan påverkar hur man tar emot återkoppling (Djamasbi and Loiacono, 2008). Återkopplingen måste sättas in i sitt sammanhang.…”
Section: Introduktion Till Valt äMnesområde -åTerkopplingunclassified
“…For example, females learn nurturing skills at a young age [23]. Previous IS studies that employ SRT investigate a myriad of phenomena, including emergent leadership [22,23], knowledge sharing [24], feedback and decision-making [25,26], perception of avatars [27], virtual collaboration [28], and switching behavior [29]. While meaningful, these studies neglect to examine gender differences in a Facebook-like environment.…”
Section: Introductionmentioning
confidence: 99%